Hi @nasar babu,
Thanks for your information.
customer can't save and print the output.
What version of SQL Server you are using? We can get the latest CU update to resolve the issue.
In addition, here is a known issue, you can check the steps in this article to resolve the issue.
Could you please post the detailed logs here to help us narrow down the issue if the methods above cannot resolve the issue?
Best regards,
Lucy Chen
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