Errors installing Azure HCI Stack VMware VMs

jpcapone 1,491

I am attempting to install the a 2 node Azure HCI Stack onto a ESX host using Vsphere. I found the hardware validation script to help assist with the deployment errors i was receiving on the portal. Any assistance with resolving these errors would be appreciated. I did add a virtual TPM module on each server.

☢ ▼ Needs Remediation PhysicalDisk - Test PhysicalDisk API Checking PhysicalDisk has CIM data

☢ Node1: Null

✎ Help URL: https://learn.microsoft.com/en-us/azure-stack/hci/deploy/deployment-tool-prerequisites

☢ ▼ Needs Remediation - Test Single Node All Flash Checking single node is all flash

☢ Drive Type: HDD: False, SSD:False, NVMe:False, SCM:False

✎ Help URL: https://learn.microsoft.com/en-us/windows-server/storage/storage-spaces/storage-spaces-direct-hardware-requirements#minimum-number-of-drives-excludes-boot-drive

☢ ▼ Needs Remediation TpmEndorsementKeyInfo - Test TPM Certificate Properties Checking TPM for desired properties

☢ 114860BB49E845B83A351B52A94A33A6F36DB2A3: Current: False. Valid Algorithm: True. Valid Key Usage: True.

✎ Help URL: https://learn.microsoft.com/en-us/azure-stack/hci/deploy/deployment-tool-prerequisites

jpcapone 1,491 Reputation points

2024-05-18T15:11:27.1533333+00:00

I ran Invoke-AzStackHciHardwareValidation directly on the cluster nodes and received the input listed above.
Kyle 0 Reputation points

2024-05-21T01:34:53.14+00:00

I Have the same problem

as below

✓ Healthy Tpm Test TPM Property AutoProvisioning is Enabled Checking TPM for desired properties ► ✓ Healthy Tpm Test TPM Property LockedOut is False Checking TPM for desired properties ► ✓ Healthy Tpm Test TPM Property LockoutCount is 0 Checking TPM for desired properties ► ✓ Healthy Tpm Test TPM Property ManagedAuthLevel is Full Checking TPM for desired properties ► ✓ Healthy Tpm Test TPM Property OwnerClearDisabled is False Checking TPM for desired properties ► ✓ Healthy Tpm Test TPM Property TpmActivated is True Checking TPM for desired properties ► ✓ Healthy Tpm Test TPM Property TpmEnabled is True Checking TPM for desired properties ► ✓ Healthy Tpm Test TPM Property TpmPresent is True Checking TPM for desired properties ► ✓ Healthy Tpm Test TPM Property TpmReady is True Checking TPM for desired properties ► ✓ Healthy Tpm Test TPM Version Checking TPM for desired version (2.0)

☢ ▼ Needs Remediation TpmEndorsementKeyInfo - Test TPM Certificate Properties Checking TPM for desired properties

☢ 48D5D9D67C9533B877D411F898337EE6AF8A983D: Current: False. Valid Algorithm: True. Valid Key Usage: True.

✎ Help URL: https://learn.microsoft.com/en-us/azure-stack/hci/deploy/deployment-tool-prerequisites
Kyle 0 Reputation points

2024-05-21T01:37:58.01+00:00
PS C:\Users\azurestackhciuser> Get-TpmEndorsementKeyInfo

IsPresent : True

PublicKey : System.Security.Cryptography.AsnEncodedData

PublicKeyHash :

ManufacturerCertificates : {[Subject]

TPMVersion=id:00020065, TPMModel=VMware TPM2, TPMManufacturer=id:564D5700 [Issuer] OU=VMware Engineering, O=LabVCSA1.LabHWACOM.com, S=California, C=US, DC=local, DC=vsphere, CN=CA [Serial Number] 00FA44C7FAB0D971F1 [Not Before] 2024/5/15 上午 10:08:05 [Not After] 2032/11/4 下午 02:17:40 [Thumbprint] 48D5D9D67C9533B877D411F898337EE6AF8A983D }

AdditionalCertificates : {}

PS C:\Users\azurestackhciuser> Get-Tpm

TpmPresent : True

TpmReady : True

TpmEnabled : True

TpmActivated : True

TpmOwned : True

RestartPending : False

ManufacturerId : 1447909120

ManufacturerIdTxt : VMW

ManufacturerVersion : 2.101.0.1

ManufacturerVersionFull20 : 2.101.0.1

ManagedAuthLevel : Full

OwnerAuth : Z/yFxyM4BFo6PLw67aFQhmJOhgw=

OwnerClearDisabled : False

AutoProvisioning : Enabled

LockedOut : False

LockoutHealTime : 10 minutes

LockoutCount : 0

LockoutMax : 31

SelfTest : {}
vipullag-MSFT 26,396 Reputation points

2024-05-22T04:45:24.6866667+00:00

Hello jpcapone

Any update on the issue?

Just checking in to see if you got a chance to see previous response.

If the suggested response helped you resolve your issue, please 'Accept as answer', so that it can help others in the community looking for help on similar topics.

3 answers

hossein jalilian 8,150 Reputation points

2024-05-18T22:35:28.7433333+00:00
Thanks for posting your question in the Microsoft Q&A forum.

It seems that you're facing issues related to hardware requirements and configuration:

Review and ensure that your virtual machine configuration meets the Azure Stack HCI hardware requirements, including the number of disks, disk types, disk sizes, and TPM configuration .

Consult the VMware documentation and ensure that the virtual TPM module is properly configured and enabled on the virtual machines.

If the issues persist, you may need to contact Microsoft support or seek assistance from the VMware community for further guidance on deploying Azure Stack HCI on ESXi hosts.

Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful
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jpcapone 1,491 Reputation points

2024-05-19T15:30:41.75+00:00

I am thinking that the vm needs to be configured to present NVME or ssd drives to the OS and not scsi. but that won't help with the

Test PhysicalDisk API Checking PhysicalDisk has CIM data

The TPM module seems to be responding appropriately.

get-tpm

TpmPresent : True

TpmReady : True

TpmEnabled : True

TpmActivated : True

TpmOwned : True

RestartPending : False

ManufacturerId : 1447909120

ManufacturerIdTxt : VMW

ManufacturerVersion : 2.101.0.1

ManufacturerVersionFull20 : 2.101.0.1

ManagedAuthLevel : Full

OwnerAuth : xxxx/xxxxxxxxxxxxxxxxxxxx

OwnerClearDisabled : False

AutoProvisioning : Enabled

LockedOut : False

LockoutHealTime : 10 minutes

LockoutCount : 0

LockoutMax : 31

SelfTest : {}
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1 person found this answer helpful.
Kyle 0 Reputation points

2024-05-21T01:39:47.9133333+00:00

UP UP

jpcapone 1,491 Reputation points

2024-05-21T14:40:00.73+00:00

Are you experiencing this as well?

Kyle 0 Reputation points

2024-05-22T07:11:07.9733333+00:00

I already fix the vTPM check in vSphere 7.0 environment , but CIM data still not found the soluction ......

✓ Healthy TpmEndorsementKeyInfo Test TPM Certificate Properties Checking TPM for desired properties

► ✓ Healthy Tpm Test TPM Property AutoProvisioning is Enabled Checking TPM for desired properties

► ✓ Healthy Tpm Test TPM Property LockedOut is False Checking TPM for desired properties

► ✓ Healthy Tpm Test TPM Property LockoutCount is 0 Checking TPM for desired properties

► ✓ Healthy Tpm Test TPM Property ManagedAuthLevel is Full Checking TPM for desired properties

► ✓ Healthy Tpm Test TPM Property OwnerClearDisabled is False Checking TPM for desired properties

► ✓ Healthy Tpm Test TPM Property TpmActivated is True Checking TPM for desired properties

► ✓ Healthy Tpm Test TPM Property TpmEnabled is True Checking TPM for desired properties

► ✓ Healthy Tpm Test TPM Property TpmPresent is True Checking TPM for desired properties

► ✓ Healthy Tpm Test TPM Property TpmReady is True Checking TPM for desired properties

► ✓ Healthy Tpm Test TPM Version Checking TPM for desired version (2.0)

► ✓ Healthy VideoController Test VideoController Properties Checking all servers have same VideoController instance count

► ✓ Healthy VideoController Test VideoController Properties Checking all servers have same VideoController instance count by group

► ✓ Healthy VideoController Test VideoController Properties Checking all servers have same VideoController instance count by group

► ✓ Healthy VideoController Test VideoController Property ConfigManagerErrorCode Checking VideoController for property ConfigManagerErrorCode has desired value

► ✓ Healthy VideoController Test VideoController Property ConfigManagerErrorCode Checking VideoController for property ConfigManagerErrorCode has desired value

► ✓ Healthy VideoController Test VideoController Property Status Checking VideoController for property Status has desired value

► ✓ Healthy VideoController Test VideoController Property Status Checking VideoController for property Status has desired value

► ✓ Healthy Volume Test Volume Count Checking Volume count

► ✓ Healthy Volume Test Volume Properties Checking all servers have same Volume instance count by group

☢ ▼ Needs Remediation PhysicalDisk - Test PhysicalDisk API Checking PhysicalDisk has CIM data

☢ AHCI-A: Null

✎ Help URL: https://learn.microsoft.com/en-us/azure-stack/hci/deploy/deployment-tool-prerequisites

☢ ▼ Needs Remediation - Test Single Node All Flash Checking single node is all flash

☢ Drive Type: HDD: False, SSD:False, NVMe:False, SCM:False

✎ Help URL: https://learn.microsoft.com/en-us/windows-server/storage/storage-spaces/storage-spaces-direct-hardware-requirements#minimum-number-o

jpcapone 1,491 Reputation points

2024-05-22T12:09:58.93+00:00

How did you get rid of the TPM error:

☢ ▼ Needs Remediation TpmEndorsementKeyInfo - Test TPM Certificate Properties Checking TPM for desired properties

vipullag-MSFT 26,396 Reputation points

2024-05-22T15:15:45.93+00:00

Hello jpcapone

Support team will be able to check and help on this. I would recommend you to open a azure support case.

Kyle 0 Reputation points

2024-05-23T03:45:05.8633333+00:00

Hi @jpcapone

I solved all the problem

I use line communication software, you can contact me directry .

Line ID:0921136263

Please tell me your name and I will add you as a friend

Stig Nielsen 5 Reputation points

2024-06-26T13:08:31.7166667+00:00

Kyle - can you please share the solution here ?

David Homer 0 Reputation points

2024-09-23T13:26:23.36+00:00

Take a look at this
https://david-homer.blogspot.com/2024/09/solved-azure-hci-stack-deploy-cluster.html
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David Homer 0 Reputation points

2024-09-23T13:26:08.08+00:00

There's a bug in the validation - you need to wait a day for the TPM test to pass - see the following:

https://david-homer.blogspot.com/2024/09/solved-azure-hci-stack-deploy-cluster.html
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Errors installing Azure HCI Stack VMware VMs

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