Azure AI Bot Service
An Azure service that provides an integrated environment for bot development.
847 questions
How to fix HTTP Error 500.1002 - Internal Server Error when I tried to deploy my echo bot to azure.
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Vishnu Dut
0
Reputation points
I'm currently working on building a bot using Bot framework. I edited the echo bot to display a welcome message and a login screen. Everything works fine in my bot emulator. Therefore I wanted to deploy this basic bot and test it in teams before proceeding with my remaining code.
I followed all the instructions given in the microsoft documentation.
After deploying when I try to test the bot in web chat nothing appears. I checked the issues tab and found the following.
I then activated the log stream to check the error in the console. Found out there was the following error.
I then checked my kudu debug console.
I checked inside the iisnode in the wwwroot and got the following
Earlier there was one more error popping up but I updated the node version in the Environment Variables in the App Service then the issue stopped appearing. But the current issue is the above one. I'm unable to deploy the bot which was working fine in local and test it in cloud. Any Help would be greatly appreciated. Thanks in advance.
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romungi-MSFT 46,986 Reputation points Microsoft Employee2024-05-21T08:21:05.9733333+00:00 @Vishnu Dut I think this could be due to packaging issues when you create the zip. Try checking this documentation on 500 error codes for a bot deployment?
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Vishnu Dut 0 Reputation points
2024-05-22T18:53:09.2066667+00:00 @romungi-MSFT I did check the documentation for 500 error codes. I even set up the Application Insights as instructed in the document. But there were no logs that were being generated. I'm followed the instructions provided in the documentation ( for both publishing and creating application insights etc) but still am getting the error.
I created a resource group, created identity resource, app service and bot resource using ARM templates. Did everything according to the docs. But I'm unable to figure out what is causing the error.
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romungi-MSFT 46,986 Reputation points Microsoft Employee
2024-05-23T10:40:05.12+00:00 @Vishnu Dut At this point, I would advise to create a support case to further check the issue as you seem to have followed everything, but it still fails. Thanks!!
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