I have multiple users whose default printer keeps changing to a "virtual" printer such as the Adobe PDF printer

Question

I have multiple users whose default printer keeps changing to a "virtual" printer such as the Adobe PDF printer

Answer 1

Hello Gonzales, Caryl,

Welcome to the Microsoft Q&A and thank you for reaching out.

I understand that you are having issues with multiple users whose default printer keeps changing to a "virtual" printer such as the Adobe PDF printer

When multiple users experience their default printer changing to a "virtual" printer such as the Adobe PDF printer, it can be highly frustrating and disruptive. Try as much as possible to do the followings:

• Adobe Acrobat and Reader can sometimes change the default printer, you will have to prevent this by adjusting Adobe settings.
• Ensure that your Group Policy settings are not inadvertently setting the default printer to a virtual printer.
• Ensure the default printer is set correctly at the user level from Device and printer.
• Ensure all printer drivers are up-to-date and correctly installed.
• If users have roaming profiles, ensure that their printer settings are properly saved and loaded.

I hope this is helpful! Do not hesitate to let me know if you have any other questions.

** Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful ** so that others in the community facing similar issues can easily find the solution.

Best Regards,

Sina Salam