I cannot open the file from microsoft office word

Suchitra A 1

During I did the document. The screen disappeared then I couldn't open the file again. It showed this

{"error":{"innerError":{},"name":"GraphError","correlationId":"4d0a3fff-a1a9-4718-acbe-2ba4fe9e24b8","isExpected":false,"code":"invalidResourceId","extraData":{},"response":{"error":{"code":"invalidRequest","message":"ObjectHandle is Invalid","innererror":{"code":"invalidResourceId"}}},"status":400,"serverStack":"","request":{},"error":{}}}

How should I do because I had done document around 150 pages and its nearly deadline to send this. I want my document back.

Hope you can help me

Thank you

Vishal Jhaveri 0 Reputation points

2024-06-15T11:09:22.19+00:00

The error message you received indicates an issue with the resource ID, which might prevent you from accessing your document. Here are some steps you can try to recover your work:

Refresh the Page: Sometimes, a simple refresh can resolve temporary glitches. Close the document, reopen it, and see if the issue persists.

Check Your Internet Connection: Ensure that you have a stable internet connection. Sometimes, connectivity issues can cause resource-related errors.

Access the Document from Another Device or Browser: Try opening the document from a different device or using a different web browser. This can help determine if the issue is specific to your current setup.

Check the Document’s Sharing Settings: If the document is shared with others, verify that the sharing settings are correct. Make sure you have the necessary permissions to access it.

Recover from Version History: If you’ve been saving versions of your document, you might be able to recover an earlier version. In Microsoft Word Online, click on “File” > “Version history” to see previous versions and restore the one you need.

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I cannot open the file from microsoft office word