Hi Susan Moineau,
Thank you for contacting us on Microsoft Q&A forum.
For a number of reasons, Microsoft prefers to use YouTube over Microsoft Stream for its documentation.
Reach and Accessibility:
- Users inside and outside of the company can access YouTube, which has a larger audience.
- It makes it possible for Microsoft to interact with a larger group of people, such as enthusiasts, students, and developers.
Ease of Sharing:
- Videos can be easily shared on YouTube by using links or embeds.
- It’s convenient for documentation authors to reference external videos.
Integration Challenges:
- More development work may be needed if Microsoft Stream is integrated directly into the documentation.
- Stream is mainly intended for Microsoft 365 internal business use.
Future Plans:
- In the future, Microsoft wants to combine Stream with Office 365 Video.
To summarize, YouTube provides easier sharing and wider accessibility for documentation purposes, whereas Stream is best suited for internal business videos.
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