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I cant redeem my Microsoft Office 2019 Home & Student code on my new pc

Anonymous
2024-07-01T14:46:26.3133333+00:00

So I bought a pc a while back, and it can with Microsoft Office 2019 Home & Office preinstalled, but now I want to download it on my new Computer. I tried redeeming the code on https://setup.office.com/, but the following error came with it:

Kehren Sie später zurück, um Ihren Product Key einzulösen. Fehlercode:PkpnNotSupported Korrelations-ID:44e66cde-ae0c-4ad1-bd83-90fb0251c64a Zeitstempel:2024-07-01T14:43:13.290Z

The error message is in German because I'm from Germany.Thank you for your help!

Florian

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  1. John Korchok 5,156 Reputation points
    2024-07-01T16:50:35.6866667+00:00

    The code says to return later. The server processing the codes may be down, so please try again later.

    1 person found this answer helpful.
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