We're having an issue with two enabled ARC machiches, These machines are in our premises, the OS is Oracle Linux and we are trying to delete two extensions from each machine (DependencyAgentLinux y AzureMonitorLinuxAgent). After several minutes the error

Question

We're having an issue with two enabled ARC machiches, These machines are in our premises, the OS is Oracle Linux and we are trying to delete two extensions from each machine (DependencyAgentLinux y AzureMonitorLinuxAgent). After several minutes the error that we have is:

The uninstallation of the extensions in azure arc DependencyAgentLinux and AzureMonitorLinuxAgent are failing with "Timeout Error" and the status of the extensions on that server remains in "deleting".

Answer 1

Thanks for posting your question in the Microsoft Q&A forum.

Here are some steps and considerations to help resolve this issue:

• Ensure that the Arc-enabled machines have stable network connectivity to Azure. Poor or intermittent connectivity can cause timeout errors during extension operations.
• Check if the Azure Arc agent is running properly on the Oracle Linux machines. You can use the following command:

    sudo azcmagent show
  

• Check the extension logs on the Oracle Linux machines for any specific error messages. The logs are typically located in:

    /var/lib/waagent/Microsoft.Azure.Monitor.AzureMonitorLinuxAgent-*/extension.log /var/lib/waagent/Microsoft.Azure.Extensions.DependencyAgent-*/extension.log
  

• If the Azure portal operations are timing out, you can try to manually remove the extensions on the Linux machines:

    sudo waagent -uninstall Microsoft.Azure.Monitor.AzureMonitorLinuxAgent sudo waagent -uninstall Microsoft.Azure.Extensions.DependencyAgent
  

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