Hi Garima,
I understand that you're encountering a cloud exception when trying to enable Defender for Blob Storage for malware scanning. This issue can be troubleshooted by following the steps below:
Unsupported features and services
- Unsupported storage accounts: Legacy v1 storage accounts aren't supported by malware scanning.
- Unsupported service: Azure Files isn't supported by malware scanning.
- Unsupported regions: Jio India West, Korea South, South Africa West.
- Regions that are supported by Defender for Storage but not by malware scanning. Learn more about availability for Defender for Storage.
- Unsupported blob types: Append and Page blobs aren't supported for Malware Scanning.
- Unsupported encryption: Client-side encrypted blobs aren't supported as they can't be decrypted before scanning by the service. However, data encrypted at rest by Customer Managed Key (CMK) is supported.
- Unsupported index tag results: Index tag scan result isn't supported in storage accounts with Hierarchical namespace enabled (Azure Data Lake Storage Gen2).
- Event Grid: Event Grid topics that don't have public network access enabled (i.e. private endpoint connections) are not supported by malware scanning in Defender for Storage.
For more detailed instructions, you can view solution:
Please let us know if any questions
Kindly accept answer if it helps
Thanks
Deepanshu