There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070643)

Question

Hi,

On patching Server 2022 Datacenter, I am getting following error

There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80070643)

How can I fix this issue ?

Answer 1

Hello

The error code 0x80070643 typically indicates a problem with the installation of updates or software. Here are some steps you can try to resolve the issue:

 

Restart Windows Update Services: You can do this by opening the Services window, locating Windows Update in the list, right-clicking on it, and selecting Restart.

 

Run Windows Update Troubleshooter: This tool can automatically diagnose and fix common problems with Windows Update.

 

Repair .NET Framework: The .NET Framework Repair Tool can detect and repair frequently occurring issues that affect the Microsoft .NET Framework setup or updates.

 

Increase the size of the WinRE partition: If the error is related to the size of the Recovery Environment’s partition, you might need to increase the size of the WinRE partition. Note that 250 megabytes of free space is required in the recovery partition.

 

Clear the SoftwareDistribution folder: Stop the Windows Update service, navigate to C:\Windows\SoftwareDistribution\Download, and delete its contents. Then, restart the Windows Update service.

 

Run DISM and SFC tools: The Deployment Image Servicing and Management (DISM) tool can fix Windows corruption errors. The System File Checker (SFC) tool can repair missing or corrupted system files.

 

Perform a Clean Boot: A clean boot starts Windows with a minimal set of drivers and startup programs. This can help you eliminate software conflicts that occur when you install a program or an update.

 

If you continue to experience issues after trying these steps, it may be helpful to consult the specific error logs for further assistance.

Answer 2

Hi Wesley,

I have tried above steps , but still it fails to apply the patch,
I get above error when this patch is failed to apply , KB5034439: Windows Recovery Environment update for Windows Server 2022. This VM is running in Azure -VM

Also on running below command , I do not have RE Partition , should this be created ?
C:\Users>reagentc /info

Windows Recovery Environment (Windows RE) and system reset configuration

Information:

Windows RE status:         Disabled

Windows RE location:

Boot Configuration Data (BCD) identifier: 00000000-0000-0000-0000-000000000000

Recovery image location:

Recovery image index:      0

Custom image location:

Custom image index:        0

REAGENTC.EXE: Operation Successful.