Event ID 10010 causing Cyberpunk 2077 to crash

Question

Greetings

I have the log below and would appreciate it if anyone could interpret it and suggest a fix.

My PC specs are: Windows 11

ASUS Prime Z790-A Motherboard LGA 1700

Intel Core i5-13600K CPU Processor

ASUS TUF Gaming RTX4070 Super 12GB

Noctua NH-D15S Chromax Black CPU Cooler

Corsair Vengeance 32GB DDR5-6000 ram

Corsair RM850x 850W Gold

Samsung 870 Evo 500GB SSD

Samsung 980 Pro M.2 1TB

Samsung 990 Pro M.2 2TB

Log of error:

Log Name:      System Source:        Microsoft-Windows-DistributedCOM Date:          10/07/2024 4:48:42 PM Event ID:      10010 Task Category: None Level:         Error Keywords:      Classic User:          DESKTOP-2BHMMHT\Paul Computer:      DESKTOP-2BHMMHT Description: The server Windows.Gaming.GameBar.PresenceServer.Internal.PresenceWriter did not register with DCOM within the required timeout. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">   <System>     <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />     <EventID Qualifiers="0">10010</EventID>     <Version>0</Version>     <Level>2</Level>     <Task>0</Task>     <Opcode>0</Opcode>     <Keywords>0x8080000000000000</Keywords>     <TimeCreated SystemTime="2024-07-10T04:48:42.0650727Z" />     <EventRecordID>9902</EventRecordID>     <Correlation />     <Execution ProcessID="1804" ThreadID="12692" />     <Channel>System</Channel>     <Computer>DESKTOP-2BHMMHT</Computer>     <Security UserID="S-1-5-21-3026542284-2530158886-3185663732-1001" />   </System>   <EventData>     <Data Name="param1">Windows.Gaming.GameBar.PresenceServer.Internal.PresenceWriter</Data>   </EventData> </Event>

The PC is running well with temperatures of around 60 degrees for both CPU and GPU.

It does not happen often but when it does it crashes out of the game back to the Steam page.

Any help would be appreciated.

Answer 1

Hi Paul,

Thank you for posting in the Q&A Forums.

Regarding the issue of "Event ID 10010 caused Cyberpunk 2077 to crash", it should first be clarified that Event ID 10010 is usually not a specific error code that directly points to a crash in Cyberpunk 2077, but rather a generic event ID that may appear in system logs or application logs to record different types of system or application events. Rather, it is a generic event ID that may appear in system logs or application logs to record different types of system or application events. Therefore, it may not be accurate to directly associate "Event ID 10010" with a crash in Cyberpunk 2077.

However, there are a number of possible solutions to the Cyberpunk 2077 game crashes that are not directly related to Event ID 10010, but can address the common problem of game crashes:

Verify the integrity of the game files:

Use the verification feature provided by Steam, GOG, or other gaming platforms to check the integrity of the game files. This ensures that there are no corrupted or missing files causing the game to crash.

Update graphics card drivers:

Make sure your graphics card drivers are up to date, especially if you are using an NVIDIA or AMD graphics card. Outdated drivers can cause game crashes or performance issues.

Best regards

NeuviJ

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