Authorization Failed Error When Trying to Access Azure Search Service Locally

Grace Babalola 20 Reputation points Microsoft Intern
2024-07-12T02:17:32.79+00:00

Hello,

I'm encountering an authorization error when attempting to prompt my chatbot locally on my system. Once, I send a request or a question, the UI runs for like 10 seconds and return an error. The error appears to be related to Azure Search service authorization.

azure.core.exceptions.HttpResponseError: () Authorization failed.

Code:

Message: Authorization failed.

Azure AI Search
Azure AI Search
An Azure search service with built-in artificial intelligence capabilities that enrich information to help identify and explore relevant content at scale.
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Azure OpenAI Service
Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
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Azure AI services
Azure AI services
A group of Azure services, SDKs, and APIs designed to make apps more intelligent, engaging, and discoverable.
2,644 questions
{count} votes

Accepted answer
  1. Sina Salam 7,286 Reputation points
    2024-07-12T04:34:25.25+00:00

    Hello Grace Babalola,

    Welcome to the Microsoft Q&A and thank you for posting your questions here.

    Problem

    I understand that you are encountering an authorization error when attempting to prompt my chatbot locally on my system. Whenever you send a request or a question the UI runs for like 10 seconds and return an error.

    Solution

    The azure.core.exceptions.HttpResponseError: Authorization failed error indicates that your chatbot is failing to authenticate correctly with the Azure Search service. Sometimes, Azure services may experience outages or disruptions. Check the Azure status page on https://status.azure.com/en-us/status to ensure there are no ongoing issues affecting the Azure Search service. If everything is Okay with Azure status page, ensure that you have the correct API key, use the right endpoint URL, and set the API key in your request headers. Additionally, check for network/firewall restrictions and verify your Azure subscription status. There are some few steps at fingertips that you can take to troubleshoot and resolve this issue in two stages.

    Stage 1:

    Stage 2:

    • Ensure that you are using the correct API key for your Azure Search service. You can find the API keys in the Azure portal under your Azure Search service settings.
    • Make sure the endpoint URL you are using in your code is correct. It should match the URL provided in your Azure Search service settings.
    • Ensure that your code is correctly setting the API key in the request headers. Here is an example of how to do this in Python:
        import requests
        search_service_url = "https://<your-search-service-name>.search.windows.net"
        api_key = "<your-api-key>"
        headers = {
            "Content-Type": "application/json",
            "api-key": api_key
        }
        # Example request to search index
        index_name = "<your-index-name>"
        query = {
            "search": "example query"
        }
        response = requests.post(f"{search_service_url}/indexes/{index_name}/docs/search?api-version=2020-06-30",
                                 headers=headers, json=query)
        if response.status_code == 200:
            print(response.json())
        else:
            print(f"Error: {response.status_code} - {response.text}")
      
    • Ensure there are no network or firewall restrictions that might be blocking your requests to the Azure Search service.
    • Ensure that your Azure subscription is active and that you have not exceeded any service limits or quotas.
    • Add additional logging to your application to capture the full response from the Azure Search service, including any error messages or codes. An extended example with additional logging for debugging purposes in Python is here below:
        import requests
        import logging
        # Configure logging
        logging.basicConfig(level=logging.DEBUG)
        search_service_url = "https://<your-search-service-name>.search.windows.net"
        api_key = "<your-api-key>"
        headers = {
            "Content-Type": "application/json",
            "api-key": api_key
        }
        # Example request to search index
        index_name = "<your-index-name>"
        query = {
            "search": "example query"
        }
        try:
            response = requests.post(f"{search_service_url}/indexes/{index_name}/docs/search?api-version=2020-06-30",
                                     headers=headers, json=query)
            response.raise_for_status()  # Raises an HTTPError for bad responses (4xx and 5xx)
            logging.debug(response.json())
        except requests.exceptions.HTTPError as http_err:
            logging.error(f"HTTP error occurred: {http_err}")
        except Exception as err:
            logging.error(f"An error occurred: {err}")
      
    • Lastly, ensure that you are using the latest version of the Azure SDK and any related libraries. Outdated libraries can sometimes cause unexpected issues.

    Accept Answer

    I hope this is helpful! Do not hesitate to let me know if you have any other questions.

    ** Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful ** so that others in the community facing similar issues can easily find the solution.

    Best Regards,

    Sina Salam

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