Emails disappear and reappear.

Question

My latest email always disappears.My latest email always disappears. Sometimes the email is received by colleagues the next day, but some emails disappear completely. I checked my client settings and there is no delay in sending. It is only in the last few days that this problem has arisen.

Answer 1

Hi @Alen_Erased

Welcome to our forum!

For better research, please provide more details about this case:

Does the problem occur in the Outlook desktop client?

Will all emails be delayed? Can you search for it in Outlook?

What's the version of your Outlook? (File > Office Account > About Outlook). Please make sure you have upgraded your Outlook to the latest version.

Here are a few steps you can take to identify and resolve the issue:

1. Check Your Outbox: Sometimes emails get stuck in the Outbox. Make sure there are no unsent emails there.
2. Internet Connection: Ensure you have a stable internet connection.
3. Email Size and Attachments: Large attachments can sometimes cause issues. Try sending a smaller email to see if it goes through.
4. Also, please try to check in OWA if the email is sent properly.

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