My work email address was deleted and recreated. When I login to Azure, all resources (VMs, Network, SSL certificates, etc.) are gone, how do I recover access to these resources?

Infracom Project 0 Reputation points
2024-07-16T10:53:44.3866667+00:00

Hi, I have an Azure virtual machine that I lost access to. This started when my email (project@infracommunication.com) was deleted. I have recreated the email project@infracommunication.com but when I login to Azure portal, all resources are gone.

Please help me to regain access to our resources. Thank you.

Regards,

Krisse

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
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  1. deherman-MSFT 37,416 Reputation points Microsoft Employee
    2024-07-16T17:49:38.05+00:00

    @Infracom Project

    It is possible that you are in the incorrect directory. Try clicking your profile in the top right corner and selecting Switch Directory to see if the correct one is there.

    Let me know if this doesn't resolve your issue and we can work with you directly to further investigate.


    If you still have questions, please let us know in the "comments" and we would be happy to help you. Comment is the fastest way of notifying the experts.

    If the answer has been helpful, we appreciate hearing from you and would love to help others who may have the same question. Accepting answers helps increase visibility of this question for other members of the Microsoft Q&A community.

    Thank you for helping to improve Microsoft Q&A!

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  2. Infracom Project 0 Reputation points
    2024-09-23T11:12:08.6966667+00:00

    Can someone please help me? I have a subscription and I have no access to it!


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