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A disk is failed and Missing in my Virtual Machine.
Can I get help with that?
@Vanessa Simoes Can you share more specific information or a screenshot of the error you are facing?
I had a visible E drive visible in my azure VM for weeks until last night and it is not visible today. Can you please help me to access the data that was there?
@Vanessa Simoes Are the disks attached to the VM in the portal?
this is the information I get for this machine in the portal, I can see the disks there, should I change anything?
It looks like one of the disks is missing and not attached to the VM. Based on the first screenshot you have a Spanned disk which is showing failed. Are you able to locate any detached disk?
got it, there should be a disk that got detached for some reason, Is there a place where I can see the name of the disk that used to be attached to the VM? It is not showing in my list of existing disks to attach.
@Vanessa Simoes Can you check the activity log for the VM to see if a disk was recently detached?
I don't see any changes related to disk being detached, the only activity is that the VM was deallocated
I see the same dataDisks as before
minerva-test1_d2
minerva-test1_d2
I know the machine was working well until last night until I stopped and that I could not access the E disk since this morning when I restarted it. Also, from the "datadisks" information it seemed to have the same disks as before. Can someone please help me with this issue, as the VM is working but I can't access my data in the E partition anymore.
"dataDisks"
@Vanessa Simoes
The partition table doesn't seem to match up with what you have attached. Was there changes made to the disk formatting? Are there any activities before this stop/start of the VM? If possible, I would recommend restoring from a backup or snapshot. If you still need assistance I recommend opening a support request so you can work directly with an engineer to look at this VM.
thank you, how can I open a support request?
Also, now I can't access the VM anymore due to resources limitation in my region.
@Vanessa Simoes Select the Deallocate Virtual Machine in the activity log and select change history then search datadisks. It should show all the disks that were on the VM and detached during that operation. Is that when the VM stopped working?
Click one of the results to view all the disks.