Hi @CC,
Welcome to the Microsoft Q&A platform!
Based on your description, there may be an issue with permissions not being applied or replicated correctly. Here are some steps you can take to troubleshoot and resolve this issue:
- Use PowerShell to check the current permissions on the public folder. Run the following command to view the permissions on the folder:
Get-PublicFolderClientPermission -Identity "\PublicFolderName"
Make sure only employees A, B, and C have the appropriate permissions listed.
- Verify that the public folder mailbox assigned to the user is correct. Run:
Get-Mailbox -PublicFolder | Format-List Name,PrimarySmtpAddress
Make sure permissions are replicated to the correct public folder mailbox.
- If permissions are not applied correctly, you can update them manually. Update permissions using the following command:
Update-PublicFolderMailbox -Identity "PublicFolderMailboxName" -InvokeSynchronizer
- If the issue persists, make sure permissions are propagated correctly to all subfolders. Sometimes permissions set in the Exchange Admin Center (EAC) don't propagate correctly. Use PowerShell to recursively apply permissions:
.\Update-PublicFolderPermissions.ps1 -IncludeFolders "\PublicFolderName" -AccessRights "Owner" -Users "StaffA","StaffB","StaffC" -Recurse -Confirm:$false
- After making changes, verify permissions again to ensure they were applied correctly:
Get-PublicFolderClientPermission -Identity "\PublicFolderName"
Please feel free to contact me for any updates. And if this helps, don't forget to mark it as an answer.
Best,
Jake Zhang