EVENT 41, KERNEL POWER BUGCHECKCODE 340

Question

I have been experienced this problem, since I bought the computer, I contacted the assistant service from Asus and they told me many things to do and at the end the only one that worked was restart the windows as default, then It started working very well. However, after three months with no problems at all, after an update It started again, and I don't understand why, the bugcheckCode is always 340

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Answer 1

Hello,

This error often indicates that your system has unexpectedly shut down, which can be caused by various factors, including hardware issues, driver problems, or power supply failures.

Here are some steps and resources that might help you troubleshoot and resolve this issue:

Update Drivers: Ensure all your drivers, especially for the GPU and chipset, are up to date. You can do this through Device Manager:

Right-click on the Start menu and select Device Manager.

Expand Display adapters, right-click your GPU, and select Update driver.

Check Power Supply: Make sure your power supply unit (PSU) is functioning properly. If you're using a laptop, check the power adapter and battery health.

Disable Fast Startup: Sometimes, disabling the fast startup feature can help:

Go to Control Panel > Power Options > Choose what the power buttons do > Change settings that are currently unavailable and uncheck Turn on fast startup.

Run System Checks: Use the built-in Windows tools to check for system file corruption:

Open Command Prompt as an administrator and run:

sfc /scannow

After that, run:

chkdsk /f

Best Regards,

Yanhong

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Answer 2

Hello,

That error is a stop 0x00000154 error code.

Here is the Microsoft article on checking driver issues with that error code:

https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x154--unexpected-store-exception