Cannot run Reference Image using SCCM Media

Question

Hi,

I am sorry I cannot find the Tags for SCCM (Configuration Manager) , I can post only under System Center my question here.

I have create a TS Media and want to create a reference Image from my Windows 11 build 24H2.

Every time if run "Lunch Media" and put my data there and run it,

I did check under C:\Windows\System32\Sysprep\Panther

setupact

I see every time there the

SYSPRP Package Microsoft.DesktopAppInstaller_1.23.1911.0_x64__8wekyb3d8bbwe was installed for a user, but not provisioned for all users. This package will not function properly in the sysprep image.

I did try to uninstall the package

Microsoft.DesktopAppInstaller_1.23.1911.0_x64__8wekyb3d8bbwe

with

Get-AppxPackage | Where PublisherId -eq 8wekyb3d8bbwe | Where-Object {$_.PackageFullName -like "Microsoft.DesktopAppInstaller_1.23.1911.0_x64__8wekyb3d8bbwe"} | Remove-AppxPackage*

and

Get-AppxPackage -alluser | Where PublisherId -eq 8wekyb3d8bbwe | Where-Object {$_.PackageFullName -like "Microsoft.DesktopAppInstaller_1.23.1911.0_x64__8wekyb3d8bbwe*"} | Remove-AppxPackage -AllUsers

Any Ideam, how I can uninstall

Microsoft.DesktopAppInstaller_1.23.1911.0_x64__8wekyb3d8bbwe

Answer 1

Hi,

But I cannot find that user on the Registry

cannot find any smsts.log

any Idea?

Regards

Answer 2

Hi,

Based on my deep research, we can identify if that is the case using this script: 

Get-AppxPackage -AllUsers | Format-List -Property PackageFullName,PackageUserInformation

In the output of this last cmdlet, check the users for whom the package is showing up as Installed. Delete these user accounts from the reference computer, or log on to the computer by using these user accounts & remove the Appx package, as you have been: 

Remove-AppxPackage -Package Microsoft.DesktopAppInstaller_1.23.1911.0_x64__8wekyb3d8bbwe

If that still doesn't work, you could try removing the provisioning and installing it again from the Store.

Remove-AppxProvisionedPackage -Online -PackageName Microsoft.DesktopAppInstaller_1.23.1911.0_x64__8wekyb3d8bbwe.

Alternatively, if it's convenient, please upload the smsts.log file so we can analyze if there are other factors preventing sysprep."

Answer 3

Any news????

Answer 4

Hi,

That command I did try many times, it does not work

And I did mount my windows 11 build 24h2 and try to uninstall, the same error

If I run the following command

Get-AppxPackage -all AppInstaller | Select-Object Name, NonRemovable

I get

Could you please try to run it on your environment to check if you can remove it?

Thank you

Answer 5

Hi,

The error code 0x80070032 typically indicates that the request is not supported. This can happen for various reasons when trying to remove an app package for all users.

If the above steps don't work, you can try using the Deployment Imaging Service and Management Tool (DISM) to remove the package:

dism /Online /Remove-ProvisionedAppxPackage /PackageName:PackageFullName

If you continue to face issues, please provide more details about the error message you are receiving, and I can assist you further.

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After updating the way questions are tagged on the Q&A platform, you can now tag any "Microsoft Configuration Manager" related problem with "Microsoft Intune" as the primary tag, and then use "Microsoft Configuration Manager" as a sub-tag.