The order cannot be complete

Question

This order cannot be completed at this time. Please try again later. If you're unable to complete this order after 24 hours. Sir 24 hours it's not even done. Sir please help me.

Answer 1

Seems Unless you use Points for Xbox Cards they no Longer allow you buy anything else

MICROSOFT NO LONGER ALLOW'S YOU TO USE YOUR POINTS FOR ANYTHING ELSE

FOR 2 MONTHS IV'E HAD THIS PROBLEM

ONLY THING MICROSOFT ALLOW YOU TO BUY IS THERE OWN XBOX CARDS NOTHING ELSE

REWARDS IS BEING SLOWLY PHASED OUT AND DISCONTINUED with the receipts scanning in

AFTER 7 MONTHS ONLY REPLY I'VE GOTTEN FROM SUPPORT IS THIS WAS MERGED THAT WAS MERGED IF YOUR STILL HAVING PROBLEMS CONTACT US AND WHEN I DO, NOTHING no replies back

I HAVE 300,000K POINTS THAT IS COMPLETLY USELESS

I've giving up on Rewards on Xbox other then when the system actually does work let me gain points I'm not allowed to use my points just same error processing try again later. Now its gotten so Bad as 4/9/24 That it won't even send me a text to confirm and type just straight errors out says try again later or contact support after 24 hours.

Don't waste your time they don't have real people working the Rewards unlike other department's you can actually live chat and resolve rewards is done by an AI that re send same email over and over just with different name apologizing were understaffed were just to getting to you. But then try to reply back you keep writing yourself

Rewards was Amazing and Fun while it worked I regret building up the amount I did and Never using them but is what it is Just enjoy your Game console and forget about Rewards.

Doesn't work and Won't exist much Longer.

Maybe if your lucky I've seen others Have problems since Nov 2023 like me and it randomly works one day.  So keep trying it use all your points be done with the system

Answer 2

Good day Vai! My apologies and I would suggest to monitor it for a bit more of time as there might be an issue on the system or server that is interfering with this one but if it will still be same later today then you can head over to the link below to check it directly with the MS Rewards Support as they have information and access to provide on what transpired on the issue that you have encountered and again my apologies as this is a user to user forum and therefore we do not have inside access to to be able to cross check this.

https://go.microsoft.com/fwlink/p/?LinkID=823675

Regards,

Paul R.