minecraft has issues with windows 7 and java runtime

Question

trying to install and play minecraft but at first it said i need to install java runtime, i tried this and i was able to load the start up page.

if anyone has played minecraft the "starter" page or launcher allows you to log in and displays the latest news and updates, i logged in and it came up with the mojang loading screen, but before it came to the games menu screen the application closed down and a new file appears on my screen entitled hs_err_pid1464. this is a text documen containing lots of comands, but from what i understand from reading it is : a fatal error has been detected and then underneath something about exeption_stack_overflow. not sure what any of this means but quite unhappy how i bought this game and cant play it. if anyone has had similar problems, recognises what Exeption_stack_overflow means or is good with computers and has any tips then please respond, thank you,

Samtimmins955

Answer 1

Hi,

Are you playing this game online? If yes, which web browser are you using?

You can try to uninstall java and re-install the latest version then check the status.

http://java.com/en/download/index.jsp