Windows shell experience host stops working problem in Windows 10 October 2018 update

Question

I upgraded to Windows 10 1809 from 1803 on 17th December 2018 but on the next day the ShellExperienceHost.exe process stopped responding once and stopped working two times on that day. Stopped working again 4 days later once and stopped working again every two days after. The latest report of the process that has stopped working is described below as described by the Reliability monitor. I have not installed any third party antivirus.

Source

Windows Shell Experience Host

Summary

Stopped working

Date

‎28/‎12/‎2018 11:58 PM

Status

Report sent

Description

Faulting Application Path: C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe

Problem signature

Problem Event Name: MoAppCrash

Package Full Name: Microsoft.Windows.ShellExperienceHost_10.0.17763.1_neutral_neutral_cw5n1h2txyewy

Application Name: praid:App

Application Version: 10.0.17763.1

Application Timestamp: 5b9c8bd8

Fault Module Name: shcore.dll

Fault Module Version: 10.0.17763.1

Fault Module Timestamp: 9a0e77eb

Exception Code: c0000602

Exception Offset: 000000000004b529

OS Version: 10.0.17763.2.0.0.256.48

Locale ID: 2057

Additional Information 1: 2b7a

Additional Information 2: 2b7aacf6ecdf67b07ceec9a81529e8ca

Additional Information 3: 9998

Additional Information 4: 9998930e71acfecb2cc7d9e64f9dccb4

Extra information about the problem

Bucket ID: 9da612e98c9617d0577b370eb2fa7269 (169200662127958****)

Answer 1

This makes it go away for a while, but it will probably return

From Power Shell Admin (remove carriage returns in command if this message re-formats, it's ONE line):

Get-appxpackage -all *shellexperience* -packagetype bundle | %{add-appxpackage -register -disabledevelopmentmode ($_.installlocation + “\appxmetadata\appxbundlemanifest.xml”)}

Answer 2

Hi Tony

Please try the steps below first to see if they help.

Open Start, type: CMD

Right click CMD

Click Run as administrator

Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

Also run the System File Checker utility:

Open Start, type: CMD

Right click CMD

Click Run as administrator

At the Command Prompt, type: sfc/scannow

This will check for any integrity violations

Restart your system

Check your hard disk for any errors:

Click Start

Type: CMD, from the results, right click Command prompt

Click 'Run as Administrator'

At the Command Prompt, type: chkdsk /r /f

Hit Enter

When you restart your system, your computer will be scanned for errors and attempts will be made to correct them.

If there is no progress, I recommend you attempt a repair upgrade:

http://answers.microsoft.com/en-us/insider/wiki...

Answer 3

I have tried all the steps above and repair upgraded Windows Yesterday but the error still occurred. All scans found no issues. I have found the bug that causes the shell experience host process to stop working. It stops working when I press the start menu button, it appears to load when the mouse cursor switches to the loading animated cursor for a few seconds but the start menu does not load and when I check in the reliability monitor the shell experience host process stopped working problem is displayed as an application failure critical event. I have posted the problem via Feedback Hub in this link: https://aka.ms/AA3qy5g