Azure Maps Creator - Conversion API - long running requests never complete

Question

Recently have been using the Azure Maps Creator services to create indoor maps from drawing plans (DWG) with some success. However we've had trouble converting DWGs when an orientation/rotation is set in the manifest, and the long running operations seem to never complete. We eventually recieve error responses from the api (https://learn.microsoft.com/en-us/rest/api/maps/conversion). An example is provided below:

{
"operationId": "2f7c7e33-8c2a-486f-94fa-a2da3d5ae32a",
"created": "2021-05-14T10:47:30.4362614+00:00",
"status": "Failed",
"error": {
"message": "An unknown error occurred while running conversion. Please try again later."
}
}

We receive no diagnostic package from the conversion process.
Our data adheres to the drawing package requirements documented here (https://learn.microsoft.com/en-us/azure/azure-maps/drawing-requirements).
Note if we run the conversion for a drawing package with no rotation applied, it appears to be successful.

We'd like the understand why the errors are occurring and whether or not this is an issue caused by our data, or the service itself (we understand the product is still in preview). Some general information on the roadmap and possible timeline for the product coming out of preview would also be appreciated.
We'd love to be able to generate indoor tilesets from geojson, if that's a planned feature.

Many thanks.

Answer 1

Hi @Luke Coursey ,

Changing the rotation in the manifest should not result in a failure during the conversion process.
Supporting other input formats such as geojson is something that are currently looking into and planned for the future.

To further assist you, please contact us at mapscreatorfeedback@microsoft.com

Thanks!