Azure Form Recognizer Error -2147467261

Royner Chavarria Rojas 1

Hi!

I'm trying to train a model with the https://fott-preview.azurewebsites.net/ tool, but I'm having the code -2147467261 when trying to train it.

I've been looking for a solution on some pages and tutorials (I'm a beginner with this), but I could not found a solution to this problem.

I've tried to create a new form recognizer resource and new storage, but the error persists.

Thanks!!

romungi-MSFT 43,696 Reputation points Microsoft Employee

2021-06-10T09:53:42.843+00:00

@Royner Chavarria Rojas In the labeling tool could you try to load a local file and run a sample analyze invoice or layout analyze? This does not need a storage SAS to pickup the file, your form recognizer endpoint and key should be sufficient.

If this works then the most probable issue could be with your storage account where CORS might not be enabled.

Also, Is there any error text that is shown and what is the pricing tier of your resource?
Royner Chavarria Rojas 1 Reputation point

2021-06-10T14:32:18.497+00:00

@romungi-MSFT when I try those they work normally.

I've checked the storage account and the CORS are enabled.

This is the complete message that the labeling tool shows me 'Internal error occurred, Error: -2147467261', also I'm using the free tier.
romungi-MSFT 43,696 Reputation points Microsoft Employee

2021-06-10T15:14:23.783+00:00

@Royner Chavarria Rojas I think the most likely issue might be the documents used, where the train or OCR could not be performed correctly. Could you try to train the sample dataset as mentioned in the quickstart?

EDIT: Could you also upgrade to S0 tier since custom is available on S0 tier?
romungi-MSFT 43,696 Reputation points Microsoft Employee

2021-06-15T10:43:24.7+00:00

@Royner Chavarria Rojas Did you get a chance to re-train your model to check if the error persists? I tried to replicate the issue with some documents and the training was successful.

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Azure Form Recognizer Error -2147467261