Hotmail hacker

Question

Will this be the right platform to report this? My facebook account was hacked last night and all my security passwords and email was changed. I was able to trace that the new email is "******@hotmail.com". Can microsoft check on this hotmail account and make a necessary actions. Thank you and I hope this would do something. God bless

Answer 1

Hello BENJAMIN E

Hi, I'm Karl and will be happy to help you today.

First, just so there is no misunderstanding, this is a public user-to-user support forum. We're users helping other users. We do not work for Microsoft and have no access to any user account so there is nothing we can do or check from within the forum.

In reference to the hacked Facebook account, there is nothing that can be done from the Microsoft side of things. Microsoft has no access to any external account and would have no way of knowing of what is or is not a legitimate email address on another account. It could just as easily be an unhappy partner out to cause problems for another person.

The starting point for a hacked FB account is the following'

Hacked and Fake Accounts https://www.facebook.com/help/1216349518398524

If you have any questions, don't hesitate to ask, we're here to help you further if needed.

Required Forum Disclaimer: The above link is a non-Microsoft website. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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