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Unfortunately I recently lost my phone and my account password saved in my password manager is incorrect.
As my phone used the Authenticator app as one of the 2FA methods, I cannot reset my password with just a text code.
I am still signed into my email account from my laptop which is the only access I currently have.
If I start the process of resetting my security info, which has a 30 day waiting period, can I clarify whether I will lose access through currently signed in devices/browsers?
Using New Outlook on Windows for professional communication and productivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi. I'm Brian and I'll try to help.
What I'd do in your situation is to disable 2FA first, then change the password. Yes, you'll need to wait the 30 days. That's mandatory.