Share via

Authenticator app

Anonymous
2024-07-18T14:22:06+00:00

Hi there

I'm stuck in a frustrating cycle- my authenticator app is asking me to use the authenticator app for MFA? I can't use it while I'm on it?

Also when trying to login online- no code is being sent to my app?

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-07-18T15:46:25+00:00

    Dear MeaghanQR

    Thank you for choosing Microsoft Community.

    Based on your description, I know the scenario you encountered. I'm willing to help you, but since your problem is related to the authenticator app. And we're a forum that's responsible for issues and queries about the Teams client, so it's really out of scope of support. But there is a delicate team that focuses on the issues and consults on the authenticator application. Therefore, I sincerely suggest that you support the authenticator app community. Engineers who are responsible for authenticator app-related issues will provide you with more help. Believe that engineers will help you solve the problem. Your understanding and cooperation are greatly appreciated.

    Thank you for your precious time. Have a nice day.

    Sincerely

    Katherine

    Was this answer helpful?

    0 comments