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Computer Certificate autoenrollment Failed Requests

John Sears 0 Reputation points
2025-10-07T19:33:39.7866667+00:00

Issue:

New Template used auto-entroll for Computer group thats getting a 'Failed Request' Event.

Event:

The permissions on the certificate template do not allow the current user to enroll for this type of certificate.

-Request Disposition Message: Denied by Policy Module

User's image

Checks I've done prior:

-Both Computer and User Auto-enroll settings fine in GPO's that are applied to computer machines

-Using Computer Group to apply permission on template ; they have read , enroll and auto-enroll

-templates are updating fine to active directory

-I've rebooted CA

-These certificates appear to allow me to enroll them, however, auto-enroll should do this automatically.

-We have other, older certificates utilizing Auto-enroll correctly.

In my Env, we have an offline line root, an issuing CA and a web server utilized for CRL web hosting and web signing.

Windows for business | Windows Server | Devices and deployment | System management components
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  1. John Sears 0 Reputation points
    2025-10-08T15:25:08.6433333+00:00

    Thank you for the recommendation.

    -This group actually was a Universal, not Global group; so i correct that.

    I would like to view Events on the client machine but do not have " On a client machine, enable detailed logging: Open Event Viewer > Applications and Services Logs > Microsoft > Windows > CertificateServicesClient > AutoEnrollment Review logs for specific errors or permission denials "

    --Instead I have ,attached picture.

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  2. Domic Vo 23,085 Reputation points Independent Advisor
    2025-10-07T20:07:32.6033333+00:00

    Dear John,

    You're encountering a "Failed Request" event when attempting auto-enrollment using a new certificate template for a computer group. The error message reads:

    "The permissions on the certificate template do not allow the current user to enroll for this type of certificate." Request Disposition Message: Denied by Policy Module

    Here Are Recommended Next Steps

    1. Verify Security Group Scope Ensure the computer group used for template permissions is a domain local group or global group and that the computers are direct members. Nested group membership may not be evaluated correctly during auto-enrollment.
    2. Confirm Template Publication On the issuing CA, open Certification Authority > Certificate Templates Ensure the new template is listed and published correctly
    3. Check Certificate Template Version If you're using a Version 3 or 4 template, confirm that the target machines are running Windows versions that support it (Windows Vista/Server 2008 or later)
    4. Review DCOM and RPC Permissions Auto-enrollment relies on DCOM and RPC communication. Ensure that firewall rules and permissions allow certificate services traffic between client and CA
    5. Enable Auto-Enrollment Logging
      • On a client machine, enable detailed logging: Open Event Viewer > Applications and Services Logs > Microsoft > Windows > CertificateServicesClient > AutoEnrollment Review logs for specific errors or permission denials
    6. Force Group Policy Update and Enrollment Run the following commands on a client machine: Mã gpupdate /force certutil -pulse

    If this guidance proves helpful, feel free to click “Accept Answer” so we know we’re heading in the right direction 😊. And of course, I’m here if you need further clarification or support. T&B, Domic

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