Network Adapters Disappearing

Question

Recently, for no reason I can see, my network adapters on Windows 11 Pro keep disappearing.

I've used all the in-built Windows tools to automatically detect and fix common problems, without success. I used all elements of that, one-by-one.

Attempted to use Device Manager to reinstall network drivers for broken adapter, also without success. Initially, there simply weren't any adapters, now it's showing it, with a driver, but not working.

I've also used the Complete Iinternet Repair and NetAdapter Repair All In One tools, also without success.

It got to the point where nothing I did made a difference, except System Restore, which takes a while and didn't solve the underlying problem.

I had thought it was my VPN, but it wasn't - same problem with different VPN and in between, when I didn't have one.

I have had this install since 2023, but I was hoping to understand this first, before the inevitable re-install.

Most recently, the adapter is actually there, in reduced form and after a couple of reboots, it was working again.

I'd appreciate any practical ideas.

Answer 1

Answer 2

David,

Thanks for getting back to me.

I should have explained better: It's acutally working ATM, so I can't show the errors.

I'll post back when it happens again and its (temporarily) resolved itself again.

Currently, I've nothing to show you, as it's working. I just don't understand why it wasn't working and has now resolved itself

Answer 3

Hi. I'm David, and I'm happy to help you.

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It is necessary to investigate this issue to understand the reason for it.

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Please do the following:

1. Press "Windows + X" and select "Device Manager";
2. Click on the "View" menu and select "Show hidden devices";
3. Expand "Network adapters";
4. If the Wi-Fi adapter is listed, right-click and select "Properties". Check if there is an error in "Device Status". If you see an error under Device Status, please share a screenshot.

• Use the shortcut "Windows + Shift + S" to use the screenshot tool. Or take a picture of the screen using a camera or smartphone and share it.

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Also, share a screenshot of your system information.

• Press "Windows + R", type msinfo32 and press Enter.

Maximize the window and use the shortcut "Windows + Shift + S" to use the screenshot tool. Or take a picture of the screen using a camera or smartphone and share it.

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I await your reply.