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Conerting an SMTP Mail account to a Shared Mailbox in microsoft 365

Callum Gourlay 1 Reputation point
2020-08-01T13:08:25.187+00:00

Hello,

i'm looking to transfer a friend from an smtp mail server to office 365 and we would like to know how to transfer emails from the smtp server into a shared mailbox such is info@ssss .com with info@ssss .com being a shared mailbox

Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Andy David - MVP 145.5K Reputation points MVP
    2020-08-01T14:26:20.627+00:00

    Can you just forward them to the shared mailbox from the mail server?
    What product is this "SMTP mail server?" Does it have export capabilities to a pst that Outlook could consume?

    Otherwise, you'd have to export the messages into some format that would allow you to import them into Outlook

    Your options with Outlook are limited:

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    Another option would be to look at 3rd party software, but I don't have any that I can recommend. You can probably find some searching.

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  2. Lydia Zhou - MSFT 2,371 Reputation points Microsoft Employee
    2020-08-03T01:50:55.16+00:00

    As AD-7937 mentioned, if it's supported to export emails to pst files, the most convenient and feasible method is to export and import emails to a shared mailbox with .pst files. For your reference: Migrate email and contacts to Microsoft 365.