Snipping Tool

Question

When i press "windows , shift, s" to take a screenshot it just gives me the cursor with the hourglass icon next to it. Ive tried everything to fix and it wont work. Any help?

it shows this.

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Moved from: Windows development | Windows Performance Toolkit

Answer 1

Hi, good day!

• When was the last time it worked properly?
• Have you made any changes to your computer recently?

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Please try the following methods below.

• Update Snipping Tool app

Open Microsoft Store then Click 3 Downloads

Update Snipping Tool or click Update all

• Repair Snipping Tool App

Press Start then Installed apps

Find Snipping Tool in the list then click it

Select Advanced options > Click Reset

• Uninstall Snipping Tool app

Press Windows key + X

Click and Run Windows PowerShell/Terminal (Admin)

Copy and paste the command below then press Enter

get-appxpackage *Microsoft.ScreenSketch* | remove-appxpackage

• Proceed to reinstall Snipping Tool app

Go to the Microsoft Store then download and install the Snipping Tool app

or copy and paste the command below then press Enter

Get-AppXPackage *Microsoft.ScreenSketch* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Restart your computer

I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.

Answer 2

If you're experiencing an issue where pressing "Windows + Shift + S" results in just a cursor with an hourglass icon, it may indicate that the Snipping Tool is not responding or is encountering an issue. Here are some troubleshooting steps you can try:

1. Restart the Snipping Tool: Sometimes, simply restarting the application can resolve temporary glitches.
2. Check for Updates: Ensure that your Windows operating system and the Snipping Tool app are up to date. Updates often include bug fixes that can resolve issues like this.
3. Run the Troubleshooter: You can run the built-in Windows troubleshooter for apps to identify and fix problems automatically.
4. Check Background Processes: Make sure there are no other applications running that might interfere with the Snipping Tool.
5. Reset the Snipping Tool: If the issue persists, you may want to reset the app settings or reinstall it if possible.

If none of these solutions work, you may want to consult additional resources or forums for more specific guidance based on your system configuration.

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References:

• Snip & Sketch
• Collect data to analyze and troubleshoot application management scenarios