Can't install a program in Compatibility Mode, Compatibility Troubleshooter isn't available

Question

I'm running Windows 11 25H2 and my computer is up to date.

I'm trying to install MGI PhotoSuite in Compabibility Mode. (Setup.exe > Properties > Run in Compatibility Mode:). A window opens and asks if I want the program to make changes. I click on Yes and nothing happens. I tried every option, Windows XP SP2, XP XP3, 7, 8. My friend has 25H2 and was able to install MGI on his computer, not even using Compatibility Mode.

I then went into Settings > Troubleshoot > Other Troubleshooters > Program Compatibility Troubleshooter > Run. It only told me to do what I had already done to try to get the program to install in Compatibility Mode.

How can I install this program? Is there a Windows setting, maybe in the Registry, to tell Windows 11 25H2 to install a program whether it's 32 or 64 bit?

Denise

Answer 1

Move the program installer to a different folder, then right click the installer and select 'Run as Administrator' to see if that will then install, if not also set it to run in Compatibility Mode.

Answer 2

To troubleshoot the installation of MGI PhotoSuite in Compatibility Mode on Windows 11 25H2, you can try the following steps:

1. Check Compatibility Mode Settings: Ensure that you have correctly set the compatibility mode for the installer. Right-click on the Setup.exe, select Properties, go to the Compatibility tab, and uncheck the option for "Run this program in compatibility mode for:" if it's checked. Then, try running the installer again without compatibility mode.
2. Run as Administrator: Right-click on the Setup.exe and select Run as administrator. This can sometimes resolve permission issues that prevent installation.
3. Disable Tamper Protection: If you have Microsoft Defender Antivirus enabled, it might be interfering with the installation. You can temporarily disable Tamper Protection through Windows Security settings or by using PowerShell commands as mentioned in the troubleshooting steps for Microsoft Defender.
4. Check for Incompatible Applications: Use the Windows Setup compatibility scan logs to identify any blocking issues that may prevent the installation. This can help you determine if there are other applications or drivers causing conflicts.
5. Use Compatibility Troubleshooter: Although you mentioned that the Program Compatibility Troubleshooter did not provide new insights, it's still worth running it again after making the above changes to see if it offers any different recommendations.
6. Registry Settings: While modifying the registry can sometimes help with installation issues, it is generally not recommended unless you are confident in what changes to make. If you decide to explore this option, ensure you back up your registry first.

If these steps do not resolve the issue, consider checking for any updates or patches for MGI PhotoSuite that might improve compatibility with Windows 11.