Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,833 questions
2 answers
Unable to Verify Identity for Microsoft 365 Login – Error 399287
Dear Microsoft Support Team, I'm trying to sign into the Microsoft 365 portal. I can sign in to my Microsoft account, but I'm prompted to verify my identity via SMS. However, I receive the following error message: “Sorry, we’re having trouble verifying…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-07-06T01:28:51.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 57.99999999999999%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECY%3C/text%3E%3C/svg%3E)
cheng yung chang
0
Reputation points
commented 2026-07-06T02:02:56.03+00:00
cheng yung chang
0
Reputation points
1 answer
Windows 10 Pro product key returns error 0xC004F050. How can I verify if it is Retail or OEM?
Hello, About 8 years ago I purchased a genuine Windows 10 Pro DVD with a product key from a computer store. I installed Windows 10 Pro on my old laptop and used it for many years. I no longer use that installation because the old hard drive was removed…
Windows for home | Windows 11 | Install and upgrade
9,028 questions
asked 2026-07-06T01:16:15.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 80%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
M. Alem soroosh
0
Reputation points
answered 2026-07-06T02:02:38.4966667+00:00
Van S
23,985
Reputation points
Independent Advisor
0 answers
PC BSOD regularly
I have been have trouble with my PC crashing at random times and i can't find the problem here are all the minidumps https://drive.google.com/drive/folders/1DRwAyLZhuhCGQsMNbANbeWSR1UcSTaLn?usp=sharing Thanks.
Windows for home | Windows 11 | Performance and system failures
31,866 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 51%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
Expired Azure Tenant - Need assistance removing
exact same issue found here: https://learn.microsoft.com/en-us/answers/questions/5640494/how-to-remove-blocked-tenant-(due-to-inactivity)?from=ContactUsWebBCQR&CorrelationId=0a727b80-3d74-476c-ac2c-adf78430f1a0 i have an expired tenant i need removed…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,833 questions
asked 2026-07-02T16:43:57.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 2%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Dan Garland
0
Reputation points
commented 2026-07-06T01:59:39.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 5%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKN%3C/text%3E%3C/svg%3E)
Killian N
1,645
Reputation points
Independent Advisor
6 answers
Issue with deleting OneDrive data
I've already turned off sync to the cloud with OneDrive on my Lenovo ThinkPad P16s. However, OneDrive created a folder on my C drive (C:/users/<user name>/OneDrive. Here it duplicates the folders Documents, Pictures, Desktop, Apps and Attachments.…
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
1,887 questions
asked 2026-07-04T01:29:26.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 17%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Stephen Lawton
0
Reputation points
answered 2026-07-06T01:59:36.51+00:00
Stephen Lawton
0
Reputation points
2 answers
.docx not appearing in default apps
I bought Word Home today and installed it. I'm trying to set Word as default for all documents, but in Default Apps, .docx is not an option. When I create a document in Word and save it as a Word document, it saves as DOCX, but then when I open it…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,315 questions
asked 2026-07-05T18:36:09.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 89%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JRG
0
Reputation points
commented 2026-07-06T01:58:44.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramesh Srinivasan
82,285
Reputation points
Independent Advisor
2 answers
Why do I get this random string under my name on the Outlook account menu?
Whenever I open Outlook now I get this random string of letters and numbers under my name in the accounts menu instead of my email address. I already tried logging out and back in, clearing my cache and deleting my history, but nothing seems to work. I'm…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,165 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 80%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
0 answers
Support call dropped out
Was talking to support and call dropped out. Please recall
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,471 questions
asked 2026-07-06T01:57:57.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 36%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Evan Shipe
0
Reputation points
asked 2026-07-06T01:57:57.8566667+00:00
Evan Shipe
0
Reputation points
1 answer
Why does outlook.com have users unsubscribe to spam and phishing emails by default?
Hello, I noticed now that when I want to report phishing or spam e-mails that are not being sent to the junk folder, that when I try to report them, it says that I will be unsubscribed. However, this does not seem the best solution for users for e-mails…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
23,165 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 60%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 40%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWB%3C/text%3E%3C/svg%3E)
1 answer
How to download all of my Outlook emails in bulk from an Outlook Acct I am closing to store locally on MacBook Air under different, personal Outlook Acct
I am leaving employment to retire. I have a work MS Account and a personal MS Account - but my personal (free version) doesn't have the Outlook email feature. (I have the Outlook for Mac downloaded onto my personal laptop but the log-in has to be via my…
Outlook | MacOS | Legacy Outlook for Mac | For home
Outlook | MacOS | Legacy Outlook for Mac | For home
Using older versions of Outlook for Mac for personal email and calendar
4,697 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 33%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
1 answer
Issue to access
Hi, Can you help to this? TITLE: Error A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is…
SQL Server Analysis Services
SQL Server Analysis Services
A Microsoft online analytical data engine used in decision support and business analytics, providing the analytical data for business reports and client applications such as Power BI, Excel, Reporting Services reports, and other data visualization tools.
1,374 questions
asked 2026-07-06T01:55:38.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 97%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jonathan
295
Reputation points
answered 2026-07-06T01:56:25.7866667+00:00
AI answer
1 answer
Running into issue with users not being able to link to the okta app for MFA
The problem I'm running into is that I'm expecting to see the prompt shown in the screenshot that allows users to use third party MFA apps like okta, but I'm not seeing it (Line circled in red). Under the authentication method policies I have both…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,833 questions
asked 2026-06-30T21:11:22.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 82%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Kevin Werges
0
Reputation points
answered 2026-07-06T01:55:44.5233333+00:00
Jerald Felix
16,180
Reputation points
Volunteer Moderator
1 answer
is the company store down till when
I need to grab purchased software keys and now since 6/29 site access has been down. It states it was only till 7/1 but yet I cannot get on the company store because it still says it's down from 6/29 to 7/1. Any help would be awesome.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,209 questions
asked 2026-07-03T00:49:19.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 53%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
number1son
5
Reputation points
commented 2026-07-06T01:55:37.47+00:00
number1son
5
Reputation points
3 answers
D365 F&O Reporting
Hi, I would like to know if I am able to select the Main Category as the column J but be able to show all the linked accounts on the income statement. Instead of linking the main accounts individually to show the accounts in the report. The main reason…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,268 questions
asked 2026-07-05T22:53:04.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 14.000000000000002%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Dhakshi Gurunada
0
Reputation points
answered 2026-07-06T01:55:12.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 50%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Darren-Ng
11,855
Reputation points Microsoft External Staff
Moderator
1 answer
HOW DO I MOVE PHOTOS FROM SEAGATE BACKUP PLUS PORTABLE DRIVE TO MY PC
I want to know how to move photos from my Seagate Backup Plus Portable Drive to my PC
Windows for home | Windows 11 | Files, folders, and storage
11,459 questions
asked 2026-07-05T23:39:50.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 24%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EED%3C/text%3E%3C/svg%3E)
Elder, Donald
0
Reputation points
edited the question 2026-07-06T01:54:48.92+00:00
_AW_
68,181
Reputation points
Volunteer Moderator
1 answer
wrong email
My subscription that i just paid for has used the incorrect email. It used my gmail emal and i think now iot doesnt work ? I use to use my ******@bigpond.com email. My excel is out of date.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
8,471 questions
asked 2026-07-06T00:33:44.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 17%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Trish_old Kokany
0
Reputation points
answered 2026-07-06T01:54:48.4233333+00:00
EmilyS726
245.6K
Reputation points
Independent Advisor
0 answers
Error Code: 399287 while sign into Microsoft 365 portal
Dear Microsoft Support Team, I'm trying to sign into the Microsoft 365 portal. I can sign in to my Microsoft account, but I'm prompted to verify my identity via SMS. However, I receive the following error message: “Sorry, we’re having trouble verifying…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
17,268 questions
asked 2026-07-06T01:42:52.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 13%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Giang Nguyễn Trường
0
Reputation points
edited the question 2026-07-06T01:54:33.0366667+00:00
Giang Nguyễn Trường
0
Reputation points
2 answers
My Microsoft Account got hacked
Hello Microsoft Community My outlook account has been compromised yesterday. The emai address was ******@outlook.com. I have no support from Microsoft, there is no way to contact them. The intruder changed the email address and username, removed my phone…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,053 questions
asked 2026-07-04T10:38:19.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 67%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Bhavya Agarwal
0
Reputation points
answered 2026-07-06T01:52:59.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 77%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kayece Jan Mae Amizola
15,610
Reputation points
Independent Advisor
1 answer
Sorry, we're having trouble verifying your account. Please try again.
Hello, I am unable to sign into Partner Center. After I enter my password, it asks me to verify my identity. Microsoft Authenticator is no longer set up on my phone, so I selected text message verification instead. When I do, I receive the following…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,833 questions
asked 2026-07-01T11:00:11.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 86%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Amine Lamuadni
0
Reputation points
answered 2026-07-06T01:50:26.6033333+00:00
Jerald Felix
16,180
Reputation points
Volunteer Moderator
0 answers
Is Microsoft copilot included in my purchase of Microsoft Office Home 2024?
What is included when you purchase Microsoft Office Home 2024?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
25,209 questions
asked 2026-07-06T01:49:21.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 52%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kathy Lee Corcoran
0
Reputation points
asked 2026-07-06T01:49:21.5033333+00:00
Kathy Lee Corcoran
0
Reputation points