Virus Scam

Marilyn Novak 0 Reputation points
2026-06-28T12:42:13.81+00:00

when logging on, message pops up saying my computer is infected with multiple viruses. how do I get rid of this popup?

Windows for home | Windows 11 | Security and privacy

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  1. DYARI BARHAM 35,751 Reputation points Independent Advisor
    2026-06-28T13:22:11.7266667+00:00

    Hi ,

    I'm Dyari. Thanks for reaching out.

    That message is not a real Windows virus warning. It is often a fake pop-up. Do not click the pop-up, do not click “Scan”, “Remove viruses”, “Call support”, or enter payment details.

    Open Edge or your default browser> Temporarily disable all installed extensions.

    Then, go to Windows settings > Apps > Startup > Turn off anything suspicious or unknown.

    After that, open Windows Security > Virus & threat protection > Scan options > Full scan >Run a Full scan. If you are using third-party security software, run a full scan with it.

    Stay safe

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