Hi @Jenifer McCrea ,
You could run the repair installation.
Here is the guide.
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I have Windows 10 Pro. Yesterday, my Word for Desktop worked fine. Today it is not even showing as installed on my computer. When I try to open Excel for Desktop, I get an error message that "the operating system is not presently configured to run this application." I need this fixed because I use word and excel all day everyday.
Hi
On your Control panel > Uninstall and change a program
And then look for the Application Microsoft Office > click and then modify and then you can do a quick repair or Online repair.
Has Office been successfully installed? Have you tried repairing the installation (see https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b)?