Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
714 questions
0 answers
Your current subscription is not eligible for Public Switched Telephony Network (PSTN) and SMS products.
We have trouble getting a phone number. Here is the message from Azure portal: Your current subscription is not eligible for Public Switched Telephony Network (PSTN) and SMS products. Get button is grayed out. Can you please help to resolve please? My…
asked 2024-06-02T14:41:21.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 3%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lam Bui Quang
0
Reputation points
commented 2024-06-02T18:39:43.86+00:00
Vahid Ghafarpour
19,395
Reputation points
1 answer
callsUpdate event not firing
Hi all, I was wondering how the callsUpdated event for the TeamsCallAgent worked in azure-communication-common. I tried subscribing for the event on the teamsCallAgent, in the same way that you can for the incomingCall event, but it never triggers. Not…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
714 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
2,933 questions
asked 2024-05-06T10:01:09.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 34%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jeroen H
40
Reputation points
edited a comment 2024-06-02T12:33:37.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 62%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
ChetanSharmamsft
1,026
Reputation points Microsoft Vendor
0 answers
server not responding when request a phone number
get a azure account, and create a communication resource, when request phone nuber, it will shows server not responding, check the date and time setting is correct based on local time here.
asked 2024-05-26T19:45:35.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 46%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYL%3C/text%3E%3C/svg%3E)
yang liang
0
Reputation points
commented 2024-06-01T11:57:50.8866667+00:00
yang liang
0
Reputation points
0 answers
Azure Communications UI CallComposite , Captions display "Unnamed Participant" ?
Hi Azure, I've implemented a calling to teams users based upon the samples, using CallComposite and the TeamsCallAdapter. When I turn on captions from CallComposite, captions appear but the user name says "Unnamed Participant". Based upon…
asked 2024-05-31T18:25:47.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 38%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Martin Rojo
0
Reputation points
edited the question 2024-05-31T18:26:40.6+00:00
Martin Rojo
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Azure REST API Accepts HTTP/2 Request it Cannot Process
Description Our code is a Rust backend service, attempting to call the Azure /email:send API using reqwest, with rustls providing the TLS implementation. During the TLS handshake, rustls includes an ALPN extension in its ClientHello message to the…
asked 2024-05-24T13:57:08.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 49%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kaitlyn Kenwell
20
Reputation points
accepted 2024-05-31T13:44:22.9533333+00:00
Kaitlyn Kenwell
20
Reputation points
1 answer
callback event is not triggering in azure communication service
I made an outbound calling app using Azure Communication Service. It calls mobile phones and is hosted on a public server. The problem is, I can't hear any audio when I get a call. However, everything works fine when I run it using Azure Dev Tunnel on my…
asked 2024-05-09T13:50:20.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 38%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Nagane, Shahadatt
40
Reputation points
commented 2024-05-31T09:15:14.95+00:00
Nagane, Shahadatt
40
Reputation points
1 answer
One of the answers was accepted by the question author.
Is it possible to store chat threads and message data longer than 90 days and be used by Azure communication Service?
Hallo community, I am working on a communication application with Azure communication Services (ACS). I recently came across this documentation that tells me chat threads and messages are stored within ACS and only for 90 days. I have an unique use case…
asked 2023-03-10T11:17:54.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 85%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVL%3C/text%3E%3C/svg%3E)
Vincent Lauwen
130
Reputation points
commented 2024-05-30T21:21:39.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 92%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Rodrigo Rebolledo
0
Reputation points
1 answer
One of the answers was accepted by the question author.
ACS Client (using Teams Identity) is reusing Stale Token
We are using the Azure Communication Calling client library for JavaScript to build a web-based softphone for voice calling. The client is using the Teams interoperability option of having the identity as a Teams user (rather than the BYOI model). Since…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 4%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
0 answers
Not able to Add custom sender in email servcies
Hello, I am trying to add multiple sender addresses but the option to add a sender is disabled. Can help to activate this?
asked 2024-05-25T09:26:34.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 74%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Rahul Khairnar
0
Reputation points
commented 2024-05-30T17:40:32.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 92%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
ajkuma
23,181
Reputation points Microsoft Employee
0 answers
Azure Communication Service Phone number does not exist
Hello, after connecting voice to Dynamics Customer Service, I have enabled a phone number in Azure Communication Service, but when I make a call, I hear the phrase "Phone number does not exist". Do I need to do anything else to activate my…
asked 2024-05-22T02:23:47.9466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 63%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
허진훈
0
Reputation points
commented 2024-05-30T05:11:12.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 59%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SnehaAgrawal-MSFT
19,186
Reputation points
2 answers
Username length issue with SMTP in Azure Communication Services
Hi, I'm testing "Email SMTP as a Service" that is in preview within "Azure Communication Services". I was so excited to hear about it because we've just done an Exchange migration to O365, and this feature will help mop up the…
asked 2023-12-08T14:25:16.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 61%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jonny Sharp
40
Reputation points
commented 2024-05-29T13:36:28.4033333+00:00
Mischa Rohleder
0
Reputation points
0 answers
While creating a Communication service and ice server relay i'm getting error
Error "SyntaxError: Unexpected token < in JSON at position 0" occurred while parsing the response body - <h2>Our services aren't available right now</h2><p>We're working to restore the services </p>
asked 2024-05-23T01:36:24.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 81%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Laxmanapandi B
0
Reputation points
commented 2024-05-27T12:51:55.54+00:00
VenkateshDodda-MSFT
19,401
Reputation points Microsoft Employee
1 answer
Is Azure Communication Services HIPAA compliant?
I would like to use the communication services in azure, specifically the Video Conferencing and SMS chat functionality for a Telemedicine application that I am building. I would like to know where can I check if these services are HIPAA compliant.
asked 2024-05-26T21:38:18.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 97%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jonathas Sucupira
0
Reputation points
edited the question 2024-05-27T04:35:44.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 64%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EON%3C/text%3E%3C/svg%3E)
OMMI NAVEEN KUMAR
195
Reputation points Microsoft Vendor
2 answers
Direct call to a Teams User as Teams User
https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/voice-video-calling/get-started-with-voice-video-calling-custom-teams-client Hello, I utilized this JavaScript example to establish a user interface (UI) for conducting 1:1 video…
asked 2023-05-22T09:08:29.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYA%3C/text%3E%3C/svg%3E)
Yasin Aslan
5
Reputation points
answered 2024-05-23T17:07:11.43+00:00
Martin Rojo
0
Reputation points
1 answer
Azure communication service private endpoint connection and managed identity authentication
Hi community, we are currently investigating Azure Communication Service to send SMS notifications for our product. I read the documentation and also startet the implementation using the Java SDK but there are two open questions which are not answered…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
714 questions
Azure
Azure
A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
1,033 questions
asked 2024-05-21T12:18:45.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 96%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
Philipp
0
Reputation points
commented 2024-05-23T05:56:52.97+00:00
VenkateshDodda-MSFT
19,401
Reputation points Microsoft Employee
1 answer
Is azure communication service available for India?
As I was going through the documentation of azure communication service to develop an SMS functionality as a part of solution of my project, I see that the documentation doesn't contain data for the country of India in the availability page. Can I get…
asked 2024-05-21T17:54:51.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 4%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Sri Krishna
0
Reputation points
commented 2024-05-23T00:21:08.1266667+00:00
Grmacjon-MSFT
16,951
Reputation points
1 answer
Azure Communication Services rate limit
Hi, I am interested in using Azure Communication Services for email distribution. I see in the documentation that there is a rate limit of 100 email messages per hour. Does this apply to the number of distributions (i.e., recipients in bulk) or per email…
asked 2024-03-05T09:51:04.8833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 30%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Benjamin
0
Reputation points
commented 2024-05-22T22:01:23.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 41%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Stephajn Szekely
0
Reputation points
0 answers
"unauthorized" error when sending SMS message
I have a Canada number registered for sending SMS messages (regulatory doc approved). It has been working but no longer. Same Javascript program (basically just copy of MS-provided sample code), same access key etc. "Try SMS" in portal doesn't…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 61%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 76%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Unable to redeploy an Azure Communication Service resource after renaming the deployment
I have successfully been able to deploy an Azure Communication Service resource via bicep to my subscription. After renaming deployment in bicep, the deployment fails with the following…
asked 2024-05-09T09:46:27.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 48%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Martin Stewart
20
Reputation points
accepted 2024-05-22T09:25:21.09+00:00
Martin Stewart
20
Reputation points
0 answers
Unable to recover from Multiple concurrent operations of the same type (ex: PUT) are disallowed for resource type communicationServices
10 days ago we started receiving errors deploying Azure Communication Services. The initial error was: Multiple concurrent operations of the same type (ex: PUT) are disallowed for resource type communicationServices Having retried the deployment we…
asked 2024-05-20T08:57:31.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 77%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Nicole Stevens
40
Reputation points
commented 2024-05-21T23:27:20.8766667+00:00
Grmacjon-MSFT
16,951
Reputation points