Users not showing as a member of a distribution list.
Hello Please i need your help on this issue. We have a few users that we have added to an all employee distribution list. Some of those users are not showing up in the list when we send emails to that list. Please assist.
How to unblock a specific file extension - exchange online
Hi all, How do I allow a specific file type which is being blocked by exchange online:
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Request for Email Activity Report with Internal/External Breakdown
Hi everyone, Is it possible to generate a report that shows the number of emails sent and received by each user, with a breakdown of internal and external emails? I understand that we can find some basic metrics in the admin center under Reports >…
Mailbox Migration- One M365 tenant to Another M365 tenant
Dear Microsoft We're in the midst of a merger and would like to migrate the mailbox, onedrive and sharepoint content from one M365 tenant to another M365 tenant. This is migration is one time only to migrate the mailboxes and onedrive contents. We will…
Deleted Items folder in archive
Hello, Please i need your help on this issue. We Unable to delete items from Deleted Items folder in archive for our Tech Support mailbox. It deletes them but after a refresh they show right back up.
E-mail signature in Exchange when replying or forwarding
Hi all, I set up an email signature for the company via a rule in the mail flow in Exhange. However, I am running into a problem. Every time an email is forwarded or replied to, the signature is placed at the very bottom (the original email) instead of…
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Unable to receive emails
Hello Please i need your help on this issue. One of my customers is experiencing an issue where they are unable to receive emails, although they can send emails to external recipients. They are not receiving any email, but they are able to send email…
Upgrading Exchange Server 2016 from CU 20 to latest CU that is in Hybrid.
Hi, I have Exchange Server 2016 that is currently on CU 20 and I would like to upgrade it to the latest CU 23. We are in Hybrid and on prem is primarily used for SMTP relay and initial on boarding of users/mailboxes that are then migrated to O365. I am…
scan to email
Hello Please i need your help on this issue. Scan account has Authen account settings but getting errors when trying to do a scan to email T5872147220973: The transport failed to connect to the server
Unable to receive email from the rooms /Resources.
Hello Please i need your help on this issue. We are Unable to receive email from the Teams rooms /Resources.
Migrating our local Active Directory servers to the cloud
Hello Please i need your help on this issue. Please what’s involved in migrating our local Active Directory servers to the cloud? Does Microsoft Fast Track assist with AD migration?
Issue with accessing accessing ECP in exchange2019
We are not able to login to the Exchange 2019 ECP after logging to the ECP portal on both internal and external URL. We have performed IIS reset, CAS update, recreated virtual directory, rebooted exchange servers also validated IP domain restriction…
Unable to access admin Microsoft 365 account after name change due to Microsoft Authenticator conflict
I'm the sole administrator of a small business, and I recently changed the name of my Exchange account. Since then, I've been unable to log in due to a conflict with the Microsoft Authenticator app. The app is no longer recognizing the account, and I'm…
New Outlook - 1.2023.526.100 - Unable to Move Open Email to a folder - only setup a rule to do for all
Hello On new outlook 1.2023.526.100 - the "move to folder" option is not available on the ribbon for an Open Email (aka pop-out email). Whereas this feature is available under Classic Outlook. This therefore requires additional effort to…
How to generate a report for all Emails that required approval
Good day I have setup a DLP policy that all email that contain Financial Information (Credit Card numbers, Social Security number etc) requires approval from particular group of users How do I generate a report for all emails that was flagged for…
Mail rule that is routing our FWD mails
Hello Please i need your help on this issue. We have a rule that is routing all mails to our 3rd party SMTP gateway (Proofpoint) if external mail and not coming from this 3rd party SMTP gateway. However if a user gets an external mail and has…
How can one determine whether a room's booking will be automatically accepted/declined, or chosen by delegates?
Using the MS Graph API, I have retrieved the list of rooms. Some rooms automatically accept/reject bookings, while others require selection by a representative. How can this be distinguished?
Migrate on-premise hybrid exchange server 2016 to 2019 office365 mailbox type question
I am planning on migrating our on-premise hybrid exchange 2016 to 2019. We use the on-premise Hybrid server for MFC/scanners devices and to add new mailboxes to exchange online. We have about 1000 users with Mailbox type Office 365 on our on-premise…
User with Global Administrator and Compliance Administrator role is unable to export ediscovery result to PST file
Hi, One of our users has global administrator and compliance administrator permissions. When running an eDiscovery she's able to get results to show up, but when attempting to export the results the following error comes up: You don't have export…
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Exchange 2013 unable to edit the DAG settings
My environment is Exchange 2013 with a single CAS server and a DAG with two servers in the primary site and one server at the DR/secondary site. I am facing an issue where, when I try to edit the DAG properties, I receive the error message: "The…