157 questions with Microsoft Teams Phone tags

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1 answer

How can I get a missed call notification from a call queue in Teams phone?

We activated Teams calling for our company, and everything is working as expected except for one thing. We have an after hours group that can be called by customers in case of emergency. This group is build as a call queue with 10 members who all receive…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
157 questions
asked 2024-07-19T11:09:32.85+00:00
Wout Koopman 0 Reputation points
edited a comment 2024-10-17T12:35:29.4466667+00:00
Luis 1 Reputation point
1 answer

Teams calls marked as spam/scam

Our out going Teams phone calls are getting marked as spam by the recipients. Does anyone know how fix this? to fix this?

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
157 questions
asked 2024-10-15T16:02:28.2766667+00:00
Jerry Coine 0 Reputation points
answered 2024-10-16T06:06:44.13+00:00
JimmyYang-MSFT 53,291 Reputation points Microsoft Vendor
1 answer

Outgoing Teams calls marked as spam -OUTGOING CALLS MARKED AS SPAM. (Not inbound)

Our outgoing Teams calls are being marked as spam. How can we configure our OUTGOING calls to not be seen as spam. People OUTSIDE of our organizations are seeing our calls as SPAM. We make a call to someone OUTSIDE of our organization and the people…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
157 questions
asked 2024-10-15T16:06:49.3966667+00:00
Thomas Wills 0 Reputation points
answered 2024-10-16T03:15:25+00:00
Robin Sheng-MSFT 3,135 Reputation points Microsoft Vendor
5 answers

What is this recent chat of "Call Recorder Teams Prod"?

After getting off a call with a colleague through Microsoft Teams, a strange chat appeared called "Call Recorder Teams Prod". During the call there was no blurb that the call was being recorded nor that I knew so to my knowledge. What exactly…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,183 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,294 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
157 questions
asked 2024-07-02T23:13:24+00:00
Joseph 40 Reputation points
answered 2024-10-14T08:30:20.1+00:00
Thierry M. Vos 1 Reputation point
0 answers

Problem using Javascript to display browser pop-up when running the Microsoft Teams Personal app in a mobile environment

hi, I want to use Microsoft Teams' personal app on my mobile device. The personal app calls the existing webpage. This web page uses the window.open function to display a popup window. It works fine on iPhone, but not on Android. Does anyone know…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,183 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,294 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
157 questions
asked 2024-10-11T05:44:32.8266667+00:00
seungkwan back 0 Reputation points
commented 2024-10-14T01:21:00.9466667+00:00
LiweiTian-MSFT 19,560 Reputation points Microsoft Vendor
2 answers

Unable to sign in to Teams on Yealink phone (MP58)

Hello everyone I'm sorry if it's hard to understand as English is not my native language. I am currently using Teams Phone on a Yealink phone(MP58-WH), but since September I have been unable to sign in. The error details are as follows. "this device…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,183 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
5,108 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
157 questions
asked 2024-10-04T06:23:28.2166667+00:00
IGS1944 0 Reputation points
commented 2024-10-11T03:13:47.8666667+00:00
Xenia-MSFT 2,350 Reputation points Microsoft Vendor
1 answer One of the answers was accepted by the question author.

how to make phone calls from Egypt to Saudi Arabia using Microsoft teams

I live in Egypt and work remotely in company in Saudi , My manager want me to do calls to Saudi numbers using Microsoft teams what is the steps to subscribe in this feature from a to z

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,183 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
157 questions
asked 2024-09-25T09:53:25.7633333+00:00
Mohamed Hassan 20 Reputation points
commented 2024-09-26T09:09:12.88+00:00
Mohamed Hassan 20 Reputation points
2 answers

Common Area Phone issues

Hello I am trying to set up a CAP for use in our reception, however the device when logged in does not show the correct screen. Steps taken; Assinged a MS Teams Shared Device licence Added to the CAP policy we have Assigned a number Used an…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
157 questions
asked 2024-09-23T17:00:15.35+00:00
Sam Molyneux 0 Reputation points
answered 2024-09-26T06:29:33.7766667+00:00
LiweiTian-MSFT 19,560 Reputation points Microsoft Vendor
0 answers

Missing call records for PSTN/Direct Route records

We are seeing call IDs in the PSTN/DR records that we can't find in the call data records. Does anyone else have this problem? All data obtained via MS Graph API.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,183 questions
Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
12,113 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,294 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
157 questions
asked 2024-06-27T14:33:23.7966667+00:00
Brett le Roux 5 Reputation points
edited a comment 2024-09-21T15:53:39.82+00:00
Jim-Barry Behar 1 Reputation point
1 answer

Called Party Name not displaying on Teams Cleint - Direct Routing

Hi Folks, We have done Direct Routing of Teams with Avaya SBCE. Everything is working fine. But there are some cosmetic issues - When Teams client (windows, Android, iOS) is calling Avaya extension number, display is only showing the extension number…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,183 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
157 questions
asked 2024-09-03T09:29:09.7+00:00
Arsalan Ali Zaidi 41 Reputation points
answered 2024-09-04T02:11:25.3433333+00:00
LiweiTian-MSFT 19,560 Reputation points Microsoft Vendor
1 answer

Adding a Moroccan phone number to Microsoft account

Is it possible to add a phone number with the country code +212 (Morocco) to a Microsoft account? When attempting to do so, I received a message saying that the country code was not supported and to use an email instead. Is there a solution to this…

Access
Access
A family of Microsoft relational database management systems designed for ease of use.
395 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
157 questions
asked 2024-08-29T09:26:12.68+00:00
MOHAMMED BOULOUD 0 Reputation points
commented 2024-09-03T01:27:10.3333333+00:00
JimmyYang-MSFT 53,291 Reputation points Microsoft Vendor
1 answer One of the answers was accepted by the question author.

How can we update the Teams Popup toast for inbound calls like the MS Queues App

We are waiting for several years on the possibility to change the information shown in the Teams toast popup when a Teams user receives an inbound call. Im aware you can do it via the SIP display info header but as we dont manage SBCs in combination of…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,183 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,294 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
157 questions
asked 2024-08-29T10:00:40.9333333+00:00
Michael Brugge 20 Reputation points
commented 2024-08-30T08:41:23.48+00:00
Prasad-MSFT 6,781 Reputation points Microsoft Vendor
1 answer

MS teams error when trying to change call settings of auto attendant

Hello I am getting the following error when I go into Teams -> Settings -> Calls -> and then click on my Auto Attendant. I have already added the user as Authorized User for the auto attendant, and have also changed the Policy to allow the…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,183 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
157 questions
asked 2024-08-22T07:44:09.82+00:00
Peter Novotny 20 Reputation points
commented 2024-08-28T08:34:08.4566667+00:00
LiweiTian-MSFT 19,560 Reputation points Microsoft Vendor
1 answer

Microsoft Teams - Outbound Calls Reporting - API

Good Afternoon, I have managed to find an Inbound Call Reporting API to analyse the inbound calls, with PowerBi. However I'm struggling to do the same for any outbound calls made. There is a PTSN usage report you can run, but this has to be done…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,183 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
157 questions
asked 2024-08-23T11:19:46.8866667+00:00
Ryan Johnson | Regency Living 0 Reputation points
commented 2024-08-27T08:41:17.56+00:00
Ryan Johnson | Regency Living 0 Reputation points
1 answer

Is there a way to retrieve teams calling purchased phone numbers from teams admin center using graph API with powershell.

Hi, My organization bought phone numbers from teams admin center for voice calls. The phone numbers have been also assigned to users. Now i need to list this phone numbers using graph API to an external web application page. I just need to know what is…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,183 questions
Microsoft Graph
Microsoft Graph
A Microsoft programmability model that exposes REST APIs and client libraries to access data on Microsoft 365 services.
12,113 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,294 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
157 questions
asked 2024-08-23T12:14:01.08+00:00
Benard Mwanza 1,001 Reputation points
answered 2024-08-26T10:21:06.6+00:00
Holger Bunkradt 16 Reputation points
1 answer

How to sign in to Microsoft teams when it said that my license doesn't include access

I need to sign in my Mapua account to MICROSOFT TEAMS in order for me to join my block mates incase we are given an activities or there's an announcement related to our school subjects. But the problem is, even I used my right account, I'm still not…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
157 questions
asked 2024-08-14T06:56:38.1933333+00:00
KYRIE D. NANGEL 0 Reputation points
commented 2024-08-21T07:10:37.0533333+00:00
LiweiTian-MSFT 19,560 Reputation points Microsoft Vendor
1 answer

JustCall Connector for Microsoft Teams is giving 410 (gone) | Connector Configuration not found error

Our JustCall Connector for Microsoft Teams, listed on the Microsoft Teams Platform since September 2023, recently stopped working. Upon investigation, we found that the webhook URL fetched during the connection process from the teamsjs library is not…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,183 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
3,294 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
157 questions
asked 2024-05-15T12:27:50.0433333+00:00
Gaurav Sharma 15 Reputation points
answered 2024-08-09T10:25:14.22+00:00
Nivedipa-MSFT 3,026 Reputation points Microsoft Vendor
1 answer

Teams call transfer

wondering if someone can clarify. If i call an external number and then transfer the call to another external number so those 2 external parties can talk, this works fine. However, if i hide my caller id in Teams with this toggle: the above scenario…

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,183 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
157 questions
asked 2024-08-02T22:34:34.9166667+00:00
NP 461 Reputation points
commented 2024-08-08T02:42:38.3666667+00:00
LiweiTian-MSFT 19,560 Reputation points Microsoft Vendor
1 answer One of the answers was accepted by the question author.

Can I buy a UAE mobile no to call on UAE mobile and landline numbers from India

I'm living in India. To Generate the leads for my company, I need to call to UAE clients. For that I need UAE mobile number. So is it possible to get a UAE number from Microsoft team phone plan and call to UAE client using those, so they receive call…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
157 questions
asked 2024-08-05T14:49:42.3066667+00:00
accepted 2024-08-06T05:20:15.0533333+00:00
1 answer

I can't play songs on my samsung anymore, because of microsoft's file sharing.

I don't know when this became a thing, but not to long ago, microsoft had added a new application to my phone. Where I can share files from my phone, now normally this wouldn't be a problem. Except for the fact your file-sharing program prevents me…

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
157 questions
asked 2024-08-01T07:02:11.08+00:00
Justas Ambrulaitis 5 Reputation points
answered 2024-08-06T04:49:24.9333333+00:00
Justas Ambrulaitis 5 Reputation points