How can I get a missed call notification from a call queue in Teams phone?
We activated Teams calling for our company, and everything is working as expected except for one thing. We have an after hours group that can be called by customers in case of emergency. This group is build as a call queue with 10 members who all receive…
Teams calls marked as spam/scam
Our out going Teams phone calls are getting marked as spam by the recipients. Does anyone know how fix this? to fix this?
Outgoing Teams calls marked as spam -OUTGOING CALLS MARKED AS SPAM. (Not inbound)
Our outgoing Teams calls are being marked as spam. How can we configure our OUTGOING calls to not be seen as spam. People OUTSIDE of our organizations are seeing our calls as SPAM. We make a call to someone OUTSIDE of our organization and the people…
What is this recent chat of "Call Recorder Teams Prod"?
After getting off a call with a colleague through Microsoft Teams, a strange chat appeared called "Call Recorder Teams Prod". During the call there was no blurb that the call was being recorded nor that I knew so to my knowledge. What exactly…
Problem using Javascript to display browser pop-up when running the Microsoft Teams Personal app in a mobile environment
hi, I want to use Microsoft Teams' personal app on my mobile device. The personal app calls the existing webpage. This web page uses the window.open function to display a popup window. It works fine on iPhone, but not on Android. Does anyone know…
Unable to sign in to Teams on Yealink phone (MP58)
Hello everyone I'm sorry if it's hard to understand as English is not my native language. I am currently using Teams Phone on a Yealink phone(MP58-WH), but since September I have been unable to sign in. The error details are as follows. "this device…
how to make phone calls from Egypt to Saudi Arabia using Microsoft teams
I live in Egypt and work remotely in company in Saudi , My manager want me to do calls to Saudi numbers using Microsoft teams what is the steps to subscribe in this feature from a to z
Common Area Phone issues
Hello I am trying to set up a CAP for use in our reception, however the device when logged in does not show the correct screen. Steps taken; Assinged a MS Teams Shared Device licence Added to the CAP policy we have Assigned a number Used an…
Missing call records for PSTN/Direct Route records
We are seeing call IDs in the PSTN/DR records that we can't find in the call data records. Does anyone else have this problem? All data obtained via MS Graph API.
Called Party Name not displaying on Teams Cleint - Direct Routing
Hi Folks, We have done Direct Routing of Teams with Avaya SBCE. Everything is working fine. But there are some cosmetic issues - When Teams client (windows, Android, iOS) is calling Avaya extension number, display is only showing the extension number…
Adding a Moroccan phone number to Microsoft account
Is it possible to add a phone number with the country code +212 (Morocco) to a Microsoft account? When attempting to do so, I received a message saying that the country code was not supported and to use an email instead. Is there a solution to this…
How can we update the Teams Popup toast for inbound calls like the MS Queues App
We are waiting for several years on the possibility to change the information shown in the Teams toast popup when a Teams user receives an inbound call. Im aware you can do it via the SIP display info header but as we dont manage SBCs in combination of…
MS teams error when trying to change call settings of auto attendant
Hello I am getting the following error when I go into Teams -> Settings -> Calls -> and then click on my Auto Attendant. I have already added the user as Authorized User for the auto attendant, and have also changed the Policy to allow the…
Microsoft Teams - Outbound Calls Reporting - API
Good Afternoon, I have managed to find an Inbound Call Reporting API to analyse the inbound calls, with PowerBi. However I'm struggling to do the same for any outbound calls made. There is a PTSN usage report you can run, but this has to be done…
Is there a way to retrieve teams calling purchased phone numbers from teams admin center using graph API with powershell.
Hi, My organization bought phone numbers from teams admin center for voice calls. The phone numbers have been also assigned to users. Now i need to list this phone numbers using graph API to an external web application page. I just need to know what is…
How to sign in to Microsoft teams when it said that my license doesn't include access
I need to sign in my Mapua account to MICROSOFT TEAMS in order for me to join my block mates incase we are given an activities or there's an announcement related to our school subjects. But the problem is, even I used my right account, I'm still not…
JustCall Connector for Microsoft Teams is giving 410 (gone) | Connector Configuration not found error
Our JustCall Connector for Microsoft Teams, listed on the Microsoft Teams Platform since September 2023, recently stopped working. Upon investigation, we found that the webhook URL fetched during the connection process from the teamsjs library is not…
Teams call transfer
wondering if someone can clarify. If i call an external number and then transfer the call to another external number so those 2 external parties can talk, this works fine. However, if i hide my caller id in Teams with this toggle: the above scenario…
Can I buy a UAE mobile no to call on UAE mobile and landline numbers from India
I'm living in India. To Generate the leads for my company, I need to call to UAE clients. For that I need UAE mobile number. So is it possible to get a UAE number from Microsoft team phone plan and call to UAE client using those, so they receive call…
I can't play songs on my samsung anymore, because of microsoft's file sharing.
I don't know when this became a thing, but not to long ago, microsoft had added a new application to my phone. Where I can share files from my phone, now normally this wouldn't be a problem. Except for the fact your file-sharing program prevents me…