EV code signing: "Entity/Address mismatch" failure (despite me already having an EV through Sectigo (Sole Proprietor question)) ?
I got an EV code signing certificate last year through Sectigo. It was a thorough, long process but it was granted. I submit the same documents to Azure, and they fail me on "Entity/Address mismatch". I'm puzzled by this. I want my…
create Identity validation failed
My organization is Beijing Kingsoft Security Software Co., Ltd. Our company's official website is [www.ijinshan.com].I encountered a failure when creating Identity validation, and twice I was asked to provide domain purchase invoices or registry…
Au10tix Identity Verification Fails for Individual Developer: 'Oops! Something Went Wrong!'
When creating an identity validation request for an individual developer/publisher, the ID verification process at Au10tix's page fails every time with the message "Oops! Something went wrong! Please contact your administrator", with a…
How do I get a dll co-signed for the lass.exe process
I have written a new credential provider (updated the windows 10 version to windows 11) as part of this process the dll used by lass.exe need to be ev signed (Done) and validated by microsoft (Not done). How do I get the dll validated by MS?
Azure Trusted Signing are certs revoked when I cancel service?
I was discussing the use of our Trusted Signing setup and got asked what would happen to binaries we sign today when we would eventually stop using Trusted Signing. Would those old certs be revoked when we cancel the service or is everything gonna remain…
Is it possible to use the Trusted Signing service on Windows 10 (22H2)?
Hi, Is it possible to use the Trusted Signing service on Windows 10 (22H2)? I followed this: https://learn.microsoft.com/en-us/azure/trusted-signing/how-to-signing-integrations then also…
How can I complete "Identity validation"?
It's been more than the promised 7 days for review since I submitted documents to get identity validation so I can use code signing. I have a paid support account and am not getting a response within days (vs SLA promise of 8 hours). The support ticket…
Unable to sign locally with Trusted Signing
I followed the instructions here to sign my dll locally using the the certificate from my Azure Trusted Signing account. It kept looking at local certificates, instead of pulling from my Azure account. I did do az login before running signtool. The…
Identity Validation Failure
I was recently asked to submit documentation regarding my domain invoice and after submitting the required documents I received notice that my identity verification has failed. Does anyone have any advice on how to get validated?
Identity Validation Request has been "in progress" for more than a week
We submitted an "Identity Validation" request for "Trusted Signing Account" more than a week ago and it is stuck at "In Progress" status. The SLA states that verification will take 1-7 days and still no update. Could we get…
Change phone number
I've recently changed phones and the app on my new phone doesn't work. I also noticed that the app has the wrong number and I would like to change this. How do I do that?
Trusted Signing Identity Stuck In Validation 17+ Days
Hi, I created a new Azure Trusted Signing Account, requested a new Identity Validation, filled the form in etc. Got an automated email to email account one, which contained a validation link which I clicked. That was 17 days ago, and we've not heard…
Trusted signing identity validation failed
Hey there, We've recently submitted Identity Validation that failed with no known reason. Searching in the QA forums suggests that it might be due to the fact that we've recently re-incorporated a few years back, but as a business we've been established…
How long does Identity Validations take to process?
Hi, I have applied for a new Identity under Identity validations from Trusted Signing. The application status has not changed from "In Progress" from the past two weeks. I have no way of esclating this situation or getting an update on the…
Trusted Signing for Individual
Hi, Is there an ETA of when it will be possible to use Trusted Signing for individual? Thanks.
Microsoft Windows Hardware Developer Program Driver Signing with Azure Trusted Signing
It seems that although it might be possible to sign the driver with azure trusted signing certificate instead of EV certificate which Microsoft is strongly recommend, It still being required/enforced to have EV certificate available first in order to…
Trusted Signing URLs needed for firewall 'allowed' list (SignTool)
Hi, I need to use Azure Trusted Signing on a network which is normally isolated from the internet. We have been allowed a firewall router to allow this to work but we need to enter URLs on an 'allowed' list. We only need those required for SignTool with…
Trusted Signing identity validation fails for company with name change
I have been attempting to validate my company's identity with the Azure Trusted Signing service. Each attempt has failed with no reason given. My company underwent a name change since inception, so, presumably, that is the issue, but I see no way to…
Identity validation for code signing
I submitted a couple of requested documents for Identity validation but got rejected with no explanation. The documents included articles of incorporation, government issued letter, registration. How do I get explanation for the document rejected since…
Trusted Signing identity validation keeps refusing my valid company documentation without explaination and now auto fails any new identity request.
Hi, I've been playing this game for weeks and now using Azure is reallllly hurting getting my startup launched. I'm trying to get signing certificate to make our new app installable on windows by alpha users but I'm stuck in this ridiculous process that…