2,433 questions with Microsoft Advertising-related tags

Sort by: Updated
Updated Created Answers
1 answer

Title: Microsoft Advertising Account Suspended, Appeal Access Blocked — Please Reinstate Our Account

Hello Microsoft Advertising Support Team, We need help reinstating our Microsoft Advertising account. Our account was suspended, and we later received an email stating that the suspension was upheld. However, we are unable to properly continue the appeal…

Microsoft Advertising | Accounts, profiles, and login | Users and permissions
asked 2026-07-08T01:35:46.03+00:00
lucien pan 0 Reputation points
answered 2026-07-08T01:37:14.1666667+00:00

AI answer

2 answers

Disable "Action Recommended" Emails from Microsoft Advertising

I am an admin on a Microsoft Advertising account. I am getting regular emails with titles like "[Action Recommended] Your campaign budgets may be limiting performance." - I have all my accounts email notification preferences set to off, and…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

430 questions
asked 2026-07-07T17:30:19.21+00:00
Rex Schrader 0 Reputation points
edited an answer 2026-07-08T00:59:52.7966667+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
1 answer

Is Bing Ads Offering Free Ad Credit For Non Profit Orgnizations?

I saw microsoft bing is giving free ads credit for non profit orgnizations is it real?

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

430 questions
asked 2026-07-07T16:12:42.8366667+00:00
Jayesh Singh 0 Reputation points
answered 2026-07-07T19:46:45.4666667+00:00
MS Advertising - Len 0 Reputation points Microsoft External Staff Moderator
2 answers

Does changing the the UET tag reset an audience?

Hi there, for historical reasons we have multiple UET tags on our website. We now want to adjust the setup to use a single tag that will gather exactly the same data, but website-wide. With regards to conversion tracking everything is clear, but we…

Microsoft Advertising | Reports | Universal event tracking
asked 2026-06-12T14:10:31.8966667+00:00
Claudia Kosny 0 Reputation points
recommended 2026-07-07T13:59:13.03+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
1 answer

Au******** srl (1****) - Xandr Account - Need help to update the new agreement deadline 20th August

Hello, Au******** didn't receive yet any new agreement to sign as indicated in Legal Notice we received few days ago. Based in Italy we haven't a specific account manager now. How can I receive the new agreement and finance form to continue the…

Microsoft Advertising | Billing and payments | Billing queries
asked 2026-07-07T10:54:25.84+00:00
Cristina Pianura 0 Reputation points
answered 2026-07-07T11:48:15.74+00:00
MS Advertising - Vahid 340 Reputation points Microsoft External Staff Moderator
0 answers

Manager account suspended (egregious policy) - appeal upheld; requesting human re-review after remediating the root cause

Hi - I'm hoping a Microsoft Advertising moderator can help route our case for a human re-review. We're L****** Ltd, an established link-management / URL-shortener SaaS (7 years, ~15,000 paying customers; marketing site l******). Our manager account…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-07-07T08:07:50.2366667+00:00
Chris M 0 Reputation points
edited the question 2026-07-07T09:35:47.56+00:00
MS Advertising - Vahid 340 Reputation points Microsoft External Staff Moderator
2 answers

New Campaigns in Development

I need to add a new campaign for our organization so that we can begin entering opportunities and other donation related transactions.

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

430 questions
asked 2026-07-06T16:26:33.0566667+00:00
Jeff Lehan 0 Reputation points
answered 2026-07-07T00:23:01.1433333+00:00
MS Advertising - Len 0 Reputation points Microsoft External Staff Moderator
0 answers

New Account Automated Suspension - Egregious Policy False Positive (Requesting Human Review)

Hello Microsoft Advertising Team and Forum Moderators, I am writing to request an urgent human review of my brand-new Microsoft Advertising account, which has been locked due to an automated "Egregious Policy Violation". I believe my account…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

430 questions
asked 2026-07-02T10:47:32.5133333+00:00
Sajad Ahmed 0 Reputation points
commented 2026-07-06T18:59:35.6166667+00:00
JEHOCHRISELSHADAIJ-4518 0 Reputation points
2 answers

Advertising in bing

Our company has been trying to do paid advertising in bing but apparently we are banned, for some reason, it,s very weird, no idea why we have never advertised only the free bing we have setup so far. Help please, as we can,t find who to contact to…

Microsoft Advertising | Manage ads | Get started
asked 2026-07-02T06:41:47.47+00:00
Scattermats Rugs & Runners 0 Reputation points
answered 2026-07-06T04:45:12.7566667+00:00
seoBusiness UK 0 Reputation points
1 answer

Microsoft Ads account erroneously blocked due to "egregious violations"!

Hi! My Microsoft Ads account is totally blocked due to "egregious violations". I cannot even get in to see what is going on. I cannot even imagine what they possibly may think I have done wrong. This is totally out of left field, and I'd like…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-07-01T14:49:46.9633333+00:00
Joseph Kessler 0 Reputation points
answered 2026-07-01T20:23:13.49+00:00
MS Advertising - Len 0 Reputation points Microsoft External Staff Moderator
1 answer

how to prove domain ownership with AWS DNS TXT for Microsoft advertising?

We are asked to provide proof of advertiser identification with a document like an invoice for our domain purchase, but through AWS, we have DNS TXT ownership confirmation. How are we supposed to fulfill the required element here to proceed?

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2026-06-30T21:35:41.58+00:00
Tiara Udziela 0 Reputation points
answered 2026-06-30T22:01:32.42+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
1 answer

KeywordPerformanceReport BidMatchType returning undocumented value "AI Optimized"

Using the Bing Ads API v13, we're seeing the BidMatchType column in the KeywordPerformanceReport return AI Optimized. This value isn't in the documented value set (BidMatchType = Broad/Exact/Phrase/Unknown; DeliveredMatchType adds Predictive), so it's…

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

534 questions
asked 2026-06-30T08:42:34.15+00:00
Gaurav Yadav 0 Reputation points
answered 2026-06-30T13:04:15.42+00:00
MS Advertising - Vahid 340 Reputation points Microsoft External Staff Moderator
1 answer

How to fix "Approved Limited" and "Sensitive Content" policy status for ad assets?

Hi. I am advertising brain injury case management services in the UK on MS ads. This is a socio-medico-legal service, and we work with legal teams and families of individuals who have suffered from a brain injury at birth or a catastrophic injury at some…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

430 questions
asked 2026-06-30T09:42:05.7833333+00:00
Arsalan Khan 0 Reputation points
answered 2026-06-30T09:42:33.7533333+00:00

AI answer

1 answer

About Microsoft AD & SA360

お世話になっております。 Microsoft広告の質問をさせてください。 現在Microsoft広告とSA360を連携しておりまして、SA360上で最終URLページのサフィックスが自動連携される形となっておりまして、Micosoft広告のパラメータにmsclkidとgclidが両方付与される形になっています。また、この2つの値が同じ値が付与されておりまして、この状況が問題ある状況なのかどうか。また、msclkidの付与はMicrosoft広告が側で付与されているものなのかどうかをお伺いしたいです。 ▼SA…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

430 questions
asked 2026-06-30T03:06:18.5666667+00:00
下中健太 0 Reputation points
answered 2026-06-30T08:02:59.12+00:00
MS Advertising - Vahid 340 Reputation points Microsoft External Staff Moderator
1 answer

New Xander Contract

I received a legal notice from Xander that I need to sign a new contract. Where can I find that contract, I don't see anything when I log into my Xander account

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

430 questions
asked 2026-06-29T20:22:49.38+00:00
Thomas H. Link 0 Reputation points
answered 2026-06-30T00:02:47.9166667+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
1 answer

Bing Ads Scripts

"So in Microsoft Ads Scripts, at least in your current environment, the ad group object can add regular keywords but cannot directly add ad group negative keywords through scripts" Anyone know if this is true?

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

430 questions
asked 2026-06-29T17:28:19.1366667+00:00
JC 0 Reputation points
answered 2026-06-29T23:43:16.1033333+00:00
MS Advertising - Len 0 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Advertising UET Conversions API - Authorization Token not available

Hello, We have an active Microsoft Advertising account. Company: Alen********** UET Tag Name: Alen********** UET Tag ID: 187****** The UET tag is active and installed correctly on multiple websites. We are implementing the official Microsoft UET…

Microsoft Advertising | Reports | Universal event tracking
asked 2026-06-28T21:41:09.43+00:00
Веселин Кожухаров 0 Reputation points
answered 2026-06-29T08:22:22.27+00:00
MS Advertising - Vahid 340 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft Advertising account suspended due to suspicious activity – Request for manual review

Hello Microsoft Advertising Team, My Microsoft Advertising account has been suspended due to "suspicious activity". I operate a legitimate Austrian taxi company: Company Name: MAREDD TAXI GmbH Company Registration Number: 5*****76w Business…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-06-23T19:44:59.7833333+00:00
Wien Flughafentaxi 5 Reputation points
edited the question 2026-06-23T20:23:24.69+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
1 answer

Request to Release Domain from Permanently Blocked Merchant Center

Hello, I need assistance regarding my domain​[BBQowner.com]​. My previous Microsoft Merchant Center account was suspended, and I have been informed that the account cannot be restored because it was blocked by the backend team. I understand this decision…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

430 questions
asked 2026-06-16T00:03:35.8566667+00:00
Nizar Ennaciri 5 Reputation points
commented 2026-06-23T19:48:48.9033333+00:00
Bling Lighting 0 Reputation points
3 answers

Account suspended on Merchant Centre

Within a few days of setting up a new shopping website, my domain was blocked in Merchant Centre without reason given other than some fraud allegation . I need to verify myself in order to launch an appeal but I stupidly set up the account with the…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2026-06-22T16:22:37.61+00:00
Mark Abernethy 5 Reputation points
commented 2026-06-23T19:46:59.21+00:00
Bling Lighting 0 Reputation points