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MOF (Microsoft Operations Framework) ?????????????MOF Continuous Improvement Roadmap ???????????
???????????????????????? ITIL ?????????????????????????????????MOF ???? ITIL ?????????????????????????????????????????????????????????ITIL ? MOF ???????????????????????????????????????????????????????????????????????????????IT ???????????????????????????????????????????????????????????????????? (SMTP, POP, DHCP, DNS, Web ?????????????????)?????????????????????????????????????????(?????????????????????)????????????????????????????????????????????????????????????
????????????????MOF ????????????????????????????????????????????????????????????IT???????????????????????????????????MOF ???????????????????????????????????????????
MOF: Continuous Improvement Roadmap (??)
???????????MOF ???????????????????MOF ???????????????????????? MOF v3 ?????????????????????????????????????????????????????????????????????????????IT ??????????????????????????????????????????????????
?????3???????????
- MOF Service Management Assessment
- ?????????????IT ?????????????????????????????????????????????? ???????????????????
- MOF Service Improvement Program
- ?????????????????????????????????????IT ????????????????????????????????
- MOF Service Management Guidance
- ??? MOF
?????????????????????????????????????????????????????????????????????
MOF Continuous Improvement Roadmap (??ยท?????????)
???????????????????????????????????????????????????????????????????????????????????
MOF Continuous Improvement Roadmap ????????????Cost-driven ? IT ?? Value-driven ? IT ?????????????????????????????? IT ????????????????????????????????????????????????? IT ?????????????????????????????????????????