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How-to videos for Dynamics 365 Remote Assist on HoloLens and mobile devices

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Tip

Dynamics 365 Remote Assist customers now have access to Remote Assist in Microsoft Teams mobile. Take advantage of all that Teams has to offer and collaborate with other users! For the best calling experience on HoloLens, use Dynamics 365 Guides.

With Guides, the same remote experts can assist you through a problem while you have the holographic content of a Guide appearing before you.

Learn more and try Guides!

Watch these short videos to get up and running with Microsoft Remote Assist.

Use Dynamics 365 Remote Assist for HoloLens

Watch these videos to learn how to use Dynamics 365 Remote Assist on HoloLens. Keep in mind that if you're using HoloLens 2, you don' to use air tap to select a hologram or button; you can touch the button directly. Learn more about HoloLens interactions and HoloLens 2 interactions.









Learn more about Dynamics 365 Remote Assist HoloLens features.

Use Dynamics 365 Remote Assist for mobile devices

Watch this video to learn how to:

  • Download the Dynamics 365 Remote Assist mobile application and sign in
  • Learn the tools
  • Make a Dynamics 365 Remote Assist call
  • Add annotations
  • Annotate 2D snapshots
  • Share files
  • End call

Learn more about Dynamics 365 Remote Assist mobile features.

Use Microsoft Teams on PC

Watch these videos to learn how to use Teams on PC to collaborate with a Dynamics 365 Remote Assist user. You may also use Teams on mobile to collaborate with a Dynamics 365 Remote Assist user.




Learn more about Teams PC features and Teams mobile features available when collaborating with a Dynamics 365 Remote Assist user.