Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
For leads and contacts that match a LinkedIn member profile, the system can show profile pictures from LinkedIn.
In the sales app, go to Settings > Advanced Settings.
On Business Management, select LinkedIn Sales Navigator.
Turn on the Daily profile picture updates toggle and select Save.
The system now displays profile pictures for matched leads and contacts.
To enable the display of the profile image in the contact or lead form, you must enable Sales Navigator CRM sync in the LinkedIn Sales Navigator settings. For more information about how to enable CRM sync, see Integration between Sales Navigator and your CRM.
If you can't see the profile picture in custom forms, perform the steps as defined in the Unable to view photos on custom contact and lead forms section.
Note
- You can only capture profile pictures for matched leads and contacts from LinkedIn.
- The profile picture from LinkedIn for a matched contact or lead only appears in the out-of-the-box Contact or Lead form in the apps built on Unified Interface.