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The request is blocked.

Anónimas
2025-03-16T15:25:56+00:00

Many Microsoft websites, including answers.microsoft.com and code.visualstudio.com, show me the message:

The request is blocked.

20250316T152039Z-1649f87d7b4f9mf6hC1BCNf65400000003e00000000031ua

It only happens at my house. If I go to my neighbor's with my laptop and connect to their network, it works.

I have a fixed IP at home. I don't understand why this happens. I had to connect with a VPN to access both sites.

Windows para el hogar | Otros | Internet y conectividad

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  1. John Jefferson Doyon 67,030 Puntos de reputación Asesor independiente
    2025-03-16T19:08:05+00:00

    Hi, I'm John! I'm here to help.

    Since you have a fixed IP, it’s possible that Microsoft’s servers have flagged it for some reason.

    Have you already done any troubleshooting on your router? For example, have you checked firewall settings, tried a different DNS, or changed any network security settings?

    In the meantime, if you haven’t already, please try these steps below:

    Restart your router and modem:

    > Even with a fixed IP, some ISPs allow refreshing it after a reboot.

    Contact your ISP:

    > They might have assigned you an IP that was previously flagged, or they might be able to give you a new one.

    Change IPv4 settings:

    > Press Windows + R key to open Run dialog.

    > Type this and press Enter: ncpa.cpl

    > Right-click on your current Wi-Fi connection and select Properties.

    > Double click Internet Protocol Version 4 (TCP/IPv4)

    > Under "Use the following DNS server automatically," use these values: 8.8.8.8 and 8.8.4.4

    > Click OK to save and restart your PC and connection.

    Flush your DNS cache:

    > Open Command Prompt as admin and run:

    ipconfig /flushdns

    Run a traceroute:

    > This can help pinpoint where the connection is failing. Open Command Prompt and type:

    tracert answers.microsoft.com

    > If it times out or fails, that could give a clue.

    Check your firewall or security software:

    > Open the Windows Security app.

    > Click the "Settings" (gear icon) in the lower left.

    > Under Security Providers, click "Manage Providers".

    > Verify if Microsoft Defender Antivirus is the active antivirus and Windows Firewall is the firewall.

    > If not, please uninstall the third-party antivirus, restart your PC, and check again at Settings > Windows Update.

    Let me know how it goes.

    Click "Reply" below to let me know.

    Regards,

    John J.D.

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