error 8024002D, como lo soluciono

Question

cuando intento aplicar las actualizaciones me aparece el codigo de error 8024002D

Answer 1

Windows Update error 8024002d can occur for several reasons.

Windows is looking for files on a drive or device that doesn't exist

You're installing a service pack or update for Microsoft Office programs you installed from a CD or DVD

A file (CBS Manifest) that is required for installation is corrupt

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Windows is looking for files on a drive or device that doesn't exist

This error can happen if you installed Windows from removable media or a removable drive and the removable medium isn't inserted or the drive isn't connected.

To fix the problem, insert the removable medium or connect the removable drive and run Windows Update again.

You're installing a service pack or update for Microsoft Office programs you installed from a CD or DVD

Do one of the following:

• If you're using Microsoft Office 2007, check to see if you need to install another update before installing the service pack. For more information on how to do this, see the "Resolution" section of the following article on the Microsoft website: You receive an error message when you try to install the 2007 Microsoft Office suite Service Pack. <<http://support.microsoft.com/kb/946691/es>>

• If you're using Microsoft Office 2003, it's possible that one of the required services for this program is turned off or corrupted. For more information on starting or repairing this service, see the "Resolution" section of the following article on the Microsoft website: You receive an error message when you try to update Office 2003 by using Windows Software Update Services. <<http://support.microsoft.com/kb/903772/es>>

A file (CBS Manifest) that is required for installation is corrupt

This corrupt file sometimes can be fixed automatically by rerunning Windows Update.

If none of these solutions work

If the problem persists after you've tried the solutions above, you can contact Microsoft Customer Support Services. You'll need to create a log file that will be used by the technicians to help you solve the problem. To turn on logging and create a log file, read the following article on the Microsoft website Error message when you try to install updates from the Windows Update or Microsoft Update Web site: "0x8024002D". <<http://support.microsoft.com/kb/958041/es>> In the article, under method three, follow the steps for your version of Windows

To contact Microsoft Customer Support Services, go to the Microsoft Update Solution Center <<https://support.microsoft.com/oas/default.aspx?gprid=6527&st=1&wfxredirect=1&sd=gn>> website to request support by e mail.