Error Microsoft: Exception: EXC_BAD_ACCESS ExceptionEnumString: 1 • Office 365 Hogar

Question

Hola

Tras abrir aplicaciones de office 365 (versión 16.35) como word o powerpoint en mi mac (version mac os high sierra 10.13.6), esta se cierra y muestra el siguiente error.

¿Alguién podría indicarme qué puedo hacer para solucionarlo?

Gracias

Mcrosoft Error Reporting log version: 2.0

Error Signature:

Exception: EXC_BAD_ACCESS

ExceptionEnumString: 1

Exception Code: KERN_INVALID_ADDRESS (0x00007bf6fce9bec0)

Date/Time: 2020-03-31 16:47:59 +0000

Application Name: Microsoft Word

Application Bundle ID: com.microsoft.Word

Application Signature: MSWD

Application Bitness: x64

Application Version: 16.35.0.20030802

Crashed Module Name: libobjc.A.dylib

Crashed Module Version: 1.0.0.0

Crashed Module Offset: 0x0000000000006e9d

Blame Module Name: Visual Basic for Applications

Blame Module Version: 16.35.0.200308

UnsymbolicatedChecksum: 55700F5DEE132B5960D5F97528254628

Blame Module Offset: 0x000000000016982f

StackHash: 580d04b07a4f7900-dm_1_main

Application LCID: 1034

Extra app info: Reg=en Loc=0x040a

Build Type: Release

Crashed thread Stack Pointer: 0x_00007ffee01b0e48

Crashed thread: 0

Thread 0 crashed (0x75dbc):

#  1  0x00007fff5f55be9d in _objc_msgSend + 0x0000001D (libobjc.A.dylib + 0x0000000000006e9d) 0x0000000000000000

#  2  0x000000011fa30ef6 in  ( + 0x0000000000000000) 0x0000000000000000

#  3  0x000000011b11782f in  (Visual Basic for Applications + 0x000000000016982f) 0x00007ffee01b0ea0

#  4  0x000000011b1123fb in  (Visual Basic for Applications + 0x00000000001643fb) 0x00007ffee01b1000

#  5  0x000000011b117d9e in  (Visual Basic for Applications + 0x0000000000169d9e) 0x00007ffee01b1140

#  6  0x000000011b1123fb in  (Visual Basic for Applications + 0x00000000001643fb) 0x00007ffee01b12a0

#  7  0x00000001365bb559 in  ( + 0x0000000000000000) 0x00007ffee01b13e0

#  8  0x0000000114455398 in  (OLEAutomation + 0x0000000000077398) 0x00007ffee01b1410

#  9  0x000000011445520b in  (OLEAutomation + 0x000000000007720b) 0x00007ffee01b1430

10  0x000000011afe875a in  (Visual Basic for Applications + 0x000000000003a75a) 0x00007ffee01b1550

11  0x000000011b12f51a in  (Visual Basic for Applications + 0x000000000018151a) 0x00007ffee01b25d0

12  0x0000000110b5cac0 in  (Microsoft Word + 0x0000000001111ac0) 0x00007ffee01b2620

13  0x00000001154fbaf6 in  (mso99 + 0x0000000000b24af6) 0x00007ffee01b2700

14  0x00000001154fb9a3 in  (mso99 + 0x0000000000b249a3) 0x00007ffee01b2950

15  0x00000001154fbc3d in  (mso99 + 0x0000000000b24c3d) 0x00007ffee01b29b0

16  0x0000000114a9d31a in  (mso99 + 0x00000000000c631a) 0x00007ffee01b2a40

17  0x0000000114a07303 in  (mso99 + 0x0000000000030303) 0x00007ffee01b2aa0

18  0x0000000114a0721e in  (mso99 + 0x000000000003021e) 0x00007ffee01b2ae0

19  0x0000000114a06f7e in  (mso99 + 0x000000000002ff7e) 0x00007ffee01b2b10

20  0x0000000114a0bbe1 in  (mso99 + 0x0000000000034be1) 0x00007ffee01b2b60

21  0x0000000114a0e0c4 in  (mso99 + 0x00000000000370c4) 0x00007ffee01b2bb0

22  0x0000000114a0d8ba in  (mso99 + 0x00000000000368ba) 0x00007ffee01b2c80

23  0x000000011549cf81 in  (mso99 + 0x0000000000ac5f81) 0x00007ffee01b2cb0

24  0x0000000114aaaa4f in  (mso99 + 0x00000000000d3a4f) 0x00007ffee01b2ce0

25  0x0000000114aaa3a3 in  (mso99 + 0x00000000000d33a3) 0x00007ffee01b2d20

26  0x0000000114aaa25d in  (mso99 + 0x00000000000d325d) 0x00007ffee01b3050

27  0x0000000114aa9a0e in  (mso99 + 0x00000000000d2a0e) 0x00007ffee01b3090

28  0x0000000115494293 in  (mso99 + 0x0000000000abd293) 0x00007ffee01b31f0

29  0x0000000114aeffee in  (mso99 + 0x0000000000118fee) 0x00007ffee01b3280

30  0x00000001125462d0 in  (mbukernel + 0x000000000003e2d0) 0x00007ffee01b32a0

31  0x00007fff3a3ed09c in ___NSFirePerformWithOrder + 0x00000168 (Foundation + 0x00000000000cb09c) 0x00007ffee01b32c0

32  0x00007fff38261257 in ___CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 0x00000017 (CoreFoundation + 0x00000000000a3257) 0x00007ffee01b3350

33  0x00007fff3826117f in ___CFRunLoopDoObservers + 0x0000020F (CoreFoundation + 0x00000000000a317f) 0x00007ffee01b3360

34  0x00007fff382436f8 in ___CFRunLoopRun + 0x000004D8 (CoreFoundation + 0x00000000000856f8) 0x00007ffee01b35a0

35  0x00007fff38242f93 in _CFRunLoopRunSpecific + 0x000001E3 (CoreFoundation + 0x0000000000084f93) 0x00007ffee01b4290

36  0x00007fff3752dd96 in _RunCurrentEventLoopInMode + 0x0000011E (HIToolbox + 0x000000000002fd96) 0x00007ffee01b4320

37  0x00007fff3752da0f in _ReceiveNextEventCommon + 0x0000016E (HIToolbox + 0x000000000002fa0f) 0x00007ffee01b4370

38  0x00007fff3752d884 in __BlockUntilNextEventMatchingListInModeWithFilter + 0x00000040 (HIToolbox + 0x000000000002f884) 0x00007ffee01b43f0

39  0x00007fff357daa3b in __DPSNextEvent + 0x00000825 (AppKit + 0x0000000000041a3b) 0x00007ffee01b4410

40  0x00007fff35f70e34 in -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 0x00000BE4 (AppKit + 0x00000000007d7e34) 0x00007ffee01b4850

41  0x00007fff357cf84d in -[NSApplication run] + 0x000002FC (AppKit + 0x000000000003684d) 0x00007ffee01b4ad0

42  0x00007fff3579ea3a in _NSApplicationMain + 0x00000324 (AppKit + 0x0000000000005a3a) 0x00007ffee01b4b80

43  0x00007fff60187015 in _start + 0x00000001 (libdyld.dylib + 0x0000000000001015) 0x00007ffee01b4bd0

x86_64 Thread State(64bit):

  __rax: 0x0000600001c35ec0   __rbx: 0x000000011dd9de68   __rcx: 0x00007ffee01b0e30   __rdx:0x001ae600001ae703

  __rdi: 0x0000600001c35ec0   __rsi: 0x00007fff3646b49e   __rbp: 0x00007ffee01b0e70   __rsp:0x00007ffee01b0e48

  __r8: 0x00007fff98ba2db0    __r9: 0x0000000000000040    __r10: 0x00007bf6fce9bea8   __r11:0x00007fff3646b49e

  __r12: 0x000000011b235c28   __r13: 0x000000011fa30f06   __r14: 0x000000011b235a98   __r15:0x00007f7f7121d118

  __rip: 0x00007fff5f55be9d   __rflags: 0x0000000000010202   __cs: 0x000000000000002b   __fs:0x0000000000000000

  __gs: 0x0000000000000000  

Thread 1 (0x75edf):

#  1  0x00007fff602d828a in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000000000001d28a) 0x0000000000000000

#  2  0x00007fff6049ebe9 in _start_wqthread + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002be9) 0x0000000000000000

x86_64 Thread State(64bit):

  __rax: 0x0000000002000170   __rbx: 0x000070000bc0aa94   __rcx: 0x000070000bc0aa58   __rdx:0x0000000000000001

  __rdi: 0x0000000000000100   __rsi: 0x000070000bc0ab80   __rbp: 0x000070000bc0aac0   __rsp:0x000070000bc0aa58

  __r8: 0x0000000000000000    __r9: 0x0000003700000003    __r10: 0x0000000000000000   __r11:0x0000000000000246

  __r12: 0x00006000000feb80   __r13: 0x000070000bc0aa60   __r14: 0x0000000000000001   __r15:0x000070000bc0aa80

  __rip: 0x00007fff602d828a   __rflags: 0x0000000000000246   __cs: 0x0000000000000007   __fs:0x0000000000000000

  __gs: 0x0000000000000000  

Thread 2 (0x75ee8):

#  1  0x00007fff602ce1fa in _mach_msg_trap + 0x0000000A (libsystem_kernel.dylib + 0x00000000000131fa) 0x0000000000000000

#  2  0x00007fff602c702e in _task_suspend + 0x0000004A (libsystem_kernel.dylib + 0x000000000000c02e) 0x0000000000000000

#  3  0x000000011ac27f78 in  (merp + 0x0000000000004f78) 0x000070000bd939e0

#  4  0x000000011ac278f1 in  (merp + 0x00000000000048f1) 0x000070000bd93e10

#  5  0x000000011ac2887d in  (merp + 0x000000000000587d) 0x000070000bd93e30

#  6  0x00007fff6049f661 in __pthread_body + 0x00000154 (libsystem_pthread.dylib + 0x0000000000003661) 0x000070000bd93ef0

#  7  0x00007fff6049f50d in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x000000000000350d) 0x000070000bd93f20

#  8  0x00007fff6049ebf9 in _thread_start + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002bf9) 0x000070000bd93f50

x86_64 Thread State(64bit):

  __rax: 0x0000000000000000   __rbx: 0x0000000000000003   __rcx: 0x000070000bd93938   __rdx:0x0000000000000018

  __rdi: 0x000070000bd939a8   __rsi: 0x0000000000000003   __rbp: 0x000070000bd93990   __rsp:0x000070000bd93938

  __r8: 0x000000000000af0f    __r9: 0x0000000000000000    __r10: 0x000000000000002c   __r11:0x0000000000000206

  __r12: 0x000000000000002c   __r13: 0x0000000000000003   __r14: 0x000070000bd939a8   __r15:0x0000000000000000

  __rip: 0x00007fff602ce1fa   __rflags: 0x0000000000000206   __cs: 0x0000000000000007   __fs:0x0000000000000000

  __gs: 0x0000000000000000  

Thread 3 (0x75f31):

#  1  0x00007fff602d7a16 in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x000000000001ca16) 0x0000000000000000

#  2  0x000000011254338d in  (mbukernel + 0x000000000003b38d) 0x0000000000000000

#  3  0x0000000112543460 in  (mbukernel + 0x000000000003b460) 0x000070000be99ae0

#  4  0x000000011460caf0 in  (WLMKernel + 0x0000000000019af0) 0x000070000be99b10

#  5  0x0000000114603b31 in  (WLMKernel + 0x0000000000010b31) 0x000070000be99b40

#  6  0x000000011460377b in  (WLMKernel + 0x000000000001077b) 0x000070000be99bd0

#  7  0x0000000114603693 in  (WLMKernel + 0x0000000000010693) 0x000070000be99c20

#  8  0x0000000114610362 in  (WLMKernel + 0x000000000001d362) 0x000070000be99c90

#  9  0x00000001136ce11e in  (mso20 + 0x00000000000af11e) 0x000070000be99cb0

10  0x0000000113679688 in  (mso20 + 0x000000000005a688) 0x000070000be99ce0

11  0x000000011367959a in  (mso20 + 0x000000000005a59a) 0x000070000be99d50

12  0x0000000114608d86 in  (WLMKernel + 0x0000000000015d86) 0x000070000be99d70

13  0x00007fff601555fa in __dispatch_call_block_and_release + 0x0000000C (libdispatch.dylib + 0x00000000000095fa) 0x000070000be99da0

14  0x00007fff6014ddb8 in __dispatch_client_callout + 0x00000008 (libdispatch.dylib + 0x0000000000001db8) 0x000070000be99dc0

15  0x00007fff6015acc5 in __dispatch_queue_override_invoke + 0x00000370 (libdispatch.dylib + 0x000000000000ecc5) 0x000070000be99de0

16  0x00007fff6014f9a9 in __dispatch_root_queue_drain + 0x00000203 (libdispatch.dylib + 0x00000000000039a9) 0x000070000be99e50

17  0x00007fff6014f755 in __dispatch_worker_thread3 + 0x00000065 (libdispatch.dylib + 0x0000000000003755) 0x000070000be99ed0

18  0x00007fff6049f169 in __pthread_wqthread + 0x0000056B (libsystem_pthread.dylib + 0x0000000000003169) 0x000070000be99ee0

19  0x00007fff6049ebe9 in _start_wqthread + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002be9) 0x000070000be99f50

x86_64 Thread State(64bit):

  __rax: 0x0000000002000131   __rbx: 0x0000000000000000   __rcx: 0x000070000be99a28   __rdx:0x0000000000000000

  __rdi: 0x00006040003193f0   __rsi: 0x0000000100000100   __rbp: 0x000070000be99ac0   __rsp:0x000070000be99a28

  __r8: 0x0000000000000000    __r9: 0x0000000000000060    __r10: 0x0000000000000000   __r11:0x0000000000000202

  __r12: 0x00006040003193f0   __r13: 0x000070000be99a48   __r14: 0x0000000000000001   __r15:0x000070000be9a000

  __rip: 0x00007fff602d7a16   __rflags: 0x0000000000000202   __cs: 0x0000000000000007   __fs:0x0000000000000000

  __gs: 0x0000000000000000  

Thread 4 (0x75f45):

#  1  0x00007fff602d828a in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000000000001d28a) 0x0000000000000000

#  2  0x00007fff6049ebe9 in _start_wqthread + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002be9) 0x0000000000000000

x86_64 Thread State(64bit):

  __rax: 0x0000000002000170   __rbx: 0x000070000c0a5a94   __rcx: 0x000070000c0a5a58   __rdx:0x0000000000000001

  __rdi: 0x0000000000000100   __rsi: 0x000070000c0a5b80   __rbp: 0x000070000c0a5ac0   __rsp:0x000070000c0a5a58

  __r8: 0x0000000000000000    __r9: 0x0000003700000003    __r10: 0x0000000000000000   __r11:0x0000000000000246

  __r12: 0x00006000000feb80   __r13: 0x000070000c0a5a60   __r14: 0x0000000000000001   __r15:0x000070000c0a5a80

  __rip: 0x00007fff602d828a   __rflags: 0x0000000000000246   __cs: 0x0000000000000007   __fs:0x0000000000000000

  __gs: 0x0000000000000000  

Thread 5 (0x75f4a):

#  1  0x00007fff602d828a in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000000000001d28a) 0x0000000000000000

#  2  0x00007fff6049ebe9 in _start_wqthread + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002be9) 0x0000000000000000

x86_64 Thread State(64bit):

  __rax: 0x0000000002000170   __rbx: 0x000070000c1aba94   __rcx: 0x000070000c1aba58   __rdx:0x0000000000000001

  __rdi: 0x0000000000000100   __rsi: 0x000070000c1abb80   __rbp: 0x000070000c1abac0   __rsp:0x000070000c1aba58

  __r8: 0x0000000000000000    __r9: 0x0000003700000003    __r10: 0x0000000000000000   __r11:0x0000000000000246

  __r12: 0x00006000000fea00   __r13: 0x000070000c1aba60   __r14: 0x0000000000000001   __r15:0x000070000c1aba80

  __rip: 0x00007fff602d828a   __rflags: 0x0000000000000246   __cs: 0x0000000000000007   __fs:0x0000000000000000

  __gs: 0x0000000000000000  

Thread 6 (0x75f52):

#  1  0x00007fff602ce1fa in _mach_msg_trap + 0x0000000A (libsystem_kernel.dylib + 0x00000000000131fa) 0x0000000000000000

#  2  0x000000011449d956 in  (rpcrt4 + 0x0000000000004956) 0x0000000000000000

#  3  0x000000011449d7d0 in  (rpcrt4 + 0x00000000000047d0) 0x000070000c22eee0

#  4  0x00007fff6049f661 in __pthread_body + 0x00000154 (libsystem_pthread.dylib + 0x0000000000003661) 0x000070000c22eef0

#  5  0x00007fff6049f50d in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x000000000000350d) 0x000070000c22ef20

#  6  0x00007fff6049ebf9 in _thread_start + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002bf9) 0x000070000c22ef50

x86_64 Thread State(64bit):

  __rax: 0x000000000100001f   __rbx: 0x0000000000000006   __rcx: 0x000070000c22ecb8   __rdx:0x0000000000000000

  __rdi: 0x000070000c22eda0   __rsi: 0x0000000000000006   __rbp: 0x000070000c22ed10   __rsp:0x000070000c22ecb8

  __r8: 0x000000000000740b    __r9: 0x0000000000000000    __r10: 0x0000000000000108   __r11:0x0000000000000206

  __r12: 0x0000000000000108   __r13: 0x0000000000000006   __r14: 0x000070000c22eda0   __r15:0x0000000000000000

  __rip: 0x00007fff602ce1fa   __rflags: 0x0000000000000206   __cs: 0x0000000000000007   __fs:0x0000000000000000

  __gs: 0x0000000000000000  

Thread 7 (0x75f59):

#  1  0x00007fff602d7a16 in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x000000000001ca16) 0x0000000000000000

#  2  0x00000001125433c9 in  (mbukernel + 0x000000000003b3c9) 0x0000000000000000

#  3  0x0000000112543460 in  (mbukernel + 0x000000000003b460) 0x000070000c2b1c50

#  4  0x000000011460caf0 in  (WLMKernel + 0x0000000000019af0) 0x000070000c2b1c80

#  5  0x0000000114603b31 in  (WLMKernel + 0x0000000000010b31) 0x000070000c2b1cb0

#  6  0x000000011460377b in  (WLMKernel + 0x000000000001077b) 0x000070000c2b1d40

#  7  0x000000011460e32d in  (WLMKernel + 0x000000000001b32d) 0x000070000c2b1d90

#  8  0x000000011a0325dd in  (COMBase + 0x00000000000115dd) 0x000070000c2b1de0

#  9  0x000000011a032504 in  (COMBase + 0x0000000000011504) 0x000070000c2b1e20

10  0x000000011a0323c6 in  (COMBase + 0x00000000000113c6) 0x000070000c2b1e60

11  0x000000011460e22c in  (WLMKernel + 0x000000000001b22c) 0x000070000c2b1e80

12  0x000000011250b1b8 in  (mbukernel + 0x00000000000031b8) 0x000070000c2b1ec0

13  0x00007fff6049f661 in __pthread_body + 0x00000154 (libsystem_pthread.dylib + 0x0000000000003661) 0x000070000c2b1ef0

14  0x00007fff6049f50d in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x000000000000350d) 0x000070000c2b1f20

15  0x00007fff6049ebf9 in _thread_start + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002bf9) 0x000070000c2b1f50

x86_64 Thread State(64bit):

  __rax: 0x0000000002000131   __rbx: 0x0000000000000000   __rcx: 0x000070000c2b1b98   __rdx:0x0000000000000000

  __rdi: 0x0000600000305980   __rsi: 0x0000000100000100   __rbp: 0x000070000c2b1c30   __rsp:0x000070000c2b1b98

  __r8: 0x0000000000000000    __r9: 0x0000000000000060    __r10: 0x0000000000000000   __r11:0x0000000000000246

  __r12: 0x0000600000305980   __r13: 0x0000000000000016   __r14: 0x0000000100000100   __r15:0x0000000000000100

  __rip: 0x00007fff602d7a16   __rflags: 0x0000000000000246   __cs: 0x0000000000000007   __fs:0x0000000000000000

  __gs: 0x0000000000000000  

Thread 8 (0x75fa0):

#  1  0x00007fff602d7a16 in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x000000000001ca16) 0x0000000000000000

#  2  0x00007fff5e0d8d43 in std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 0x0000005D (libc++.1.dylib + 0x0000000000006d43) 0x0000000000000000

#  3  0x0000000114b066fc in  (mso99 + 0x000000000012f6fc) 0x000070000c334e40

#  4  0x000000011250b1b8 in  (mbukernel + 0x00000000000031b8) 0x000070000c334ec0

#  5  0x00007fff6049f661 in __pthread_body + 0x00000154 (libsystem_pthread.dylib + 0x0000000000003661) 0x000070000c334ef0

#  6  0x00007fff6049f50d in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x000000000000350d) 0x000070000c334f20

#  7  0x00007fff6049ebf9 in _thread_start + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002bf9) 0x000070000c334f50

x86_64 Thread State(64bit):

  __rax: 0x0000000002000131   __rbx: 0x0000000000000000   __rcx: 0x000070000c334d88   __rdx:0x0000000000000000

  __rdi: 0x00000001166f2158   __rsi: 0x0000000100000100   __rbp: 0x000070000c334e20   __rsp:0x000070000c334d88

  __r8: 0x0000000000000000    __r9: 0x0000000000000060    __r10: 0x0000000000000000   __r11:0x0000000000000202

  __r12: 0x00000001166f2158   __r13: 0x000070000c334da8   __r14: 0x0000000000000001   __r15:0x000070000c335000

  __rip: 0x00007fff602d7a16   __rflags: 0x0000000000000202   __cs: 0x0000000000000007   __fs:0x0000000000000000

  __gs: 0x0000000000000000  

Thread 9 (0x75fb5):

#  1  0x00007fff602ce1fa in _mach_msg_trap + 0x0000000A (libsystem_kernel.dylib + 0x00000000000131fa) 0x0000000000000000

#  2  0x00007fff382445c5 in ___CFRunLoopServiceMachPort + 0x00000155 (CoreFoundation + 0x00000000000865c5) 0x0000000000000000

#  3  0x00007fff38243917 in ___CFRunLoopRun + 0x000006F7 (CoreFoundation + 0x0000000000085917) 0x000070000c3b6e50

#  4  0x00007fff38242f93 in _CFRunLoopRunSpecific + 0x000001E3 (CoreFoundation + 0x0000000000084f93) 0x000070000c3b7b50

#  5  0x00007fff3738d158 in -[__CoreSchedulingSetRunnable runForever] + 0x000002D2 (CFNetwork + 0x0000000000246158) 0x000070000c3b7be0

#  6  0x00007fff3a351a18 in ___NSThread__start__ + 0x000004AD (Foundation + 0x000000000002fa18) 0x000070000c3b7c80

#  7  0x00007fff6049f661 in __pthread_body + 0x00000154 (libsystem_pthread.dylib + 0x0000000000003661) 0x000070000c3b7ef0

#  8  0x00007fff6049f50d in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x000000000000350d) 0x000070000c3b7f20

#  9  0x00007fff6049ebf9 in _thread_start + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002bf9) 0x000070000c3b7f50

x86_64 Thread State(64bit):

  __rax: 0x000000000100001f   __rbx: 0x0000000007000806   __rcx: 0x000070000c3b6d68   __rdx:0x0000000000000000

  __rdi: 0x000070000c3b6f20   __rsi: 0x0000000007000806   __rbp: 0x000070000c3b6dc0   __rsp:0x000070000c3b6d68

  __r8: 0x000000000000bd03    __r9: 0x00000000ffffffff    __r10: 0x0000000000000c00   __r11:0x0000000000000206

  __r12: 0x0000000000000c00   __r13: 0x0000000007000806   __r14: 0x000070000c3b6f20   __r15:0x00000000ffffffff

  __rip: 0x00007fff602ce1fa   __rflags: 0x0000000000000206   __cs: 0x0000000000000007   __fs:0x0000000000000000

  __gs: 0x0000000000000000  

Thread 10 (0x75fe5):

#  1  0x00007fff602d7a16 in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x000000000001ca16) 0x0000000000000000

#  2  0x00007fff5e0d8cb0 in std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 0x00000012 (libc++.1.dylib + 0x0000000000006cb0) 0x0000000000000000

#  3  0x000000011c1159cb in  (CLPA + 0x000000000011d9cb) 0x000070000c43ac70

#  4  0x000000011c114b49 in  (CLPA + 0x000000000011cb49) 0x000070000c43aca0

#  5  0x000000011c1164ff in  (CLPA + 0x000000000011e4ff) 0x000070000c43aed0

#  6  0x00007fff6049f661 in __pthread_body + 0x00000154 (libsystem_pthread.dylib + 0x0000000000003661) 0x000070000c43aef0

#  7  0x00007fff6049f50d in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x000000000000350d) 0x000070000c43af20

#  8  0x00007fff6049ebf9 in _thread_start + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002bf9) 0x000070000c43af50

x86_64 Thread State(64bit):

  __rax: 0x0000000002000131   __rbx: 0x0000000000000500   __rcx: 0x000070000c43abc8   __rdx:0x0000000000000500

  __rdi: 0x00007f7f6f5286d8   __rsi: 0x0000050100000600   __rbp: 0x000070000c43ac60   __rsp:0x000070000c43abc8

  __r8: 0x0000000000000000    __r9: 0x0000000000000060    __r10: 0x0000000000000000   __r11:0x0000000000000202

  __r12: 0x00007f7f6f5286d8   __r13: 0x000070000c43abe8   __r14: 0x0000000000000001   __r15:0x000070000c43b000

  __rip: 0x00007fff602d7a16   __rflags: 0x0000000000000202   __cs: 0x0000000000000007   __fs:0x0000000000000000

  __gs: 0x0000000000000000  

Thread 11 (0x75fe6):

#  1  0x00007fff602d7a16 in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x000000000001ca16) 0x0000000000000000

#  2  0x00007fff5e0d8cb0 in std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 0x00000012 (libc++.1.dylib + 0x0000000000006cb0) 0x0000000000000000

#  3  0x000000011c11ae8b in  (CLPA + 0x0000000000122e8b) 0x000070000c4bdc20

#  4  0x000000011c119dd4 in  (CLPA + 0x0000000000121dd4) 0x000070000c4bdc50

#  5  0x000000011c11bdef in  (CLPA + 0x0000000000123def) 0x000070000c4bded0

#  6  0x00007fff6049f661 in __pthread_body + 0x00000154 (libsystem_pthread.dylib + 0x0000000000003661) 0x000070000c4bdef0

#  7  0x00007fff6049f50d in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x000000000000350d) 0x000070000c4bdf20

#  8  0x00007fff6049ebf9 in _thread_start + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002bf9) 0x000070000c4bdf50

x86_64 Thread State(64bit):

  __rax: 0x0000000002000131   __rbx: 0x0000000000000000   __rcx: 0x000070000c4bdb78   __rdx:0x0000000000000000

  __rdi: 0x00007f7f6f5ef028   __rsi: 0x0000000100000100   __rbp: 0x000070000c4bdc10   __rsp:0x000070000c4bdb78

  __r8: 0x0000000000000000    __r9: 0x0000000000000060    __r10: 0x0000000000000000   __r11:0x0000000000000202

  __r12: 0x00007f7f6f5ef028   __r13: 0x000070000c4bdb98   __r14: 0x0000000000000001   __r15:0x000070000c4be000

  __rip: 0x00007fff602d7a16   __rflags: 0x0000000000000202   __cs: 0x0000000000000007   __fs:0x0000000000000000

  __gs: 0x0000000000000000  

Thread 12 (0x75fe8):

#  1  0x00007fff602d7a16 in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x000000000001ca16) 0x0000000000000000

#  2  0x000000011254338d in  (mbukernel + 0x000000000003b38d) 0x0000000000000000

#  3  0x0000000112543460 in  (mbukernel + 0x000000000003b460) 0x000070000c540ae0

#  4  0x000000011460caf0 in  (WLMKernel + 0x0000000000019af0) 0x000070000c540b10

#  5  0x0000000114603b31 in  (WLMKernel + 0x0000000000010b31) 0x000070000c540b40

#  6  0x000000011460377b in  (WLMKernel + 0x000000000001077b) 0x000070000c540bd0

#  7  0x0000000114603693 in  (WLMKernel + 0x0000000000010693) 0x000070000c540c20

#  8  0x0000000114610362 in  (WLMKernel + 0x000000000001d362) 0x000070000c540c90

#  9  0x00000001136ce11e in  (mso20 + 0x00000000000af11e) 0x000070000c540cb0

10  0x0000000113679688 in  (mso20 + 0x000000000005a688) 0x000070000c540ce0

11  0x000000011367959a in  (mso20 + 0x000000000005a59a) 0x000070000c540d50

12  0x0000000114608d86 in  (WLMKernel + 0x0000000000015d86) 0x000070000c540d70

13  0x00007fff601555fa in __dispatch_call_block_and_release + 0x0000000C (libdispatch.dylib + 0x00000000000095fa) 0x000070000c540da0

14  0x00007fff6014ddb8 in __dispatch_client_callout + 0x00000008 (libdispatch.dylib + 0x0000000000001db8) 0x000070000c540dc0

15  0x00007fff6015acc5 in __dispatch_queue_override_invoke + 0x00000370 (libdispatch.dylib + 0x000000000000ecc5) 0x000070000c540de0

16  0x00007fff6014f9a9 in __dispatch_root_queue_drain + 0x00000203 (libdispatch.dylib + 0x00000000000039a9) 0x000070000c540e50

17  0x00007fff6014f755 in __dispatch_worker_thread3 + 0x00000065 (libdispatch.dylib + 0x0000000000003755) 0x000070000c540ed0

18  0x00007fff6049f169 in __pthread_wqthread + 0x0000056B (libsystem_pthread.dylib + 0x0000000000003169) 0x000070000c540ee0

19  0x00007fff6049ebe9 in _start_wqthread + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002be9) 0x000070000c540f50

x86_64 Thread State(64bit):

  __rax: 0x0000000002000131   __rbx: 0x0000000000000000   __rcx: 0x000070000c540a28   __rdx:0x0000000000000000

  __rdi: 0x000060000030fee0   __rsi: 0x0000000100000100   __rbp: 0x000070000c540ac0   __rsp:0x000070000c540a28

  __r8: 0x0000000000000000    __r9: 0x0000000000000060    __r10: 0x0000000000000000   __r11:0x0000000000000202

  __r12: 0x000060000030fee0   __r13: 0x000070000c540a48   __r14: 0x0000000000000001   __r15:0x000070000c541000

  __rip: 0x00007fff602d7a16   __rflags: 0x0000000000000202   __cs: 0x0000000000000007   __fs:0x0000000000000000

  __gs: 0x0000000000000000  

Thread 13 (0x75fec):

#  1  0x00007fff6049ebdc in _start_wqthread + 0x00000000 (libsystem_pthread.dylib + 0x0000000000002bdc) 0x0000000000000000

#  2  0x0000000000000000 in  ( + 0x0000000000000000) 0x0000000000000000

x86_64 Thread State(64bit):

  __rax: 0x0000000002000170   __rbx: 0x000070000c74ca94   __rcx: 0x000070000c74cb80   __rdx:0x000070000c6cd000

  __rdi: 0x000070000c74d000   __rsi: 0x000000000000c903   __rbp: 0x0000000000000000   __rsp:0x000070000c74c750

  __r8: 0x00000000004f0015    __r9: 0x0000000000000001    __r10: 0x0000000000000000   __r11:0x0000000000000246

  __r12: 0x00006000000feb80   __r13: 0x000070000c74ca60   __r14: 0x0000000000000001   __r15:0x000070000c74ca80

  __rip: 0x00007fff6049ebdc   __rflags: 0x0000000000000200   __cs: 0x000000000000002b   __fs:0x0000000000000000

  __gs: 0x0000000000000000  

Thread 14 (0x75fed):

#  1  0x00007fff602d828a in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000000000001d28a) 0x0000000000000000

#  2  0x00007fff6049ebe9 in _start_wqthread + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002be9) 0x0000000000000000

x86_64 Thread State(64bit):

  __rax: 0x0000000002000170   __rbx: 0x000070000c7d0000   __rcx: 0x000070000c7cfee8   __rdx:0x0000000000000000

  __rdi: 0x0000000000000004   __rsi: 0x0000000000000000   __rbp: 0x000070000c7cff50   __rsp:0x000070000c7cfee8

  __r8: 0x0000000000000000    __r9: 0x0000000000008008    __r10: 0x0000000000000000   __r11:0x0000000000000246

  __r12: 0x00006040000f7901   __r13: 0x0000000000060019   __r14: 0x0000000000000000   __r15:0x0000000000000005

  __rip: 0x00007fff602d828a   __rflags: 0x0000000000000246   __cs: 0x0000000000000007   __fs:0x0000000000000000

  __gs: 0x0000000000000000  

Thread 15 (0x75fef):

#  1  0x00007fff602d7a16 in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x000000000001ca16) 0x0000000000000000

#  2  0x000000011254338d in  (mbukernel + 0x000000000003b38d) 0x0000000000000000

#  3  0x0000000112543460 in  (mbukernel + 0x000000000003b460) 0x000070000c8d5510

#  4  0x000000011460caf0 in  (WLMKernel + 0x0000000000019af0) 0x000070000c8d5540

#  5  0x0000000114603b31 in  (WLMKernel + 0x0000000000010b31) 0x000070000c8d5570

#  6  0x000000011460377b in  (WLMKernel + 0x000000000001077b) 0x000070000c8d5600

#  7  0x0000000114603693 in  (WLMKernel + 0x0000000000010693) 0x000070000c8d5650

#  8  0x000000011382264c in  (mso20 + 0x000000000020364c) 0x000070000c8d56c0

#  9  0x00000001138225b2 in  (mso20 + 0x00000000002035b2) 0x000070000c8d5700

10  0x0000000112df3bc2 in  (MicrosoftCSI + 0x00000000007a5bc2) 0x000070000c8d5960

11  0x0000000113b6bc31 in  (mso30 + 0x00000000000c4c31) 0x000070000c8d5c30

12  0x0000000113b6c2a8 in  (mso30 + 0x00000000000c52a8) 0x000070000c8d5c70

13  0x0000000113b6c684 in  (mso30 + 0x00000000000c5684) 0x000070000c8d5c90

14  0x0000000113679cb9 in  (mso20 + 0x000000000005acb9) 0x000070000c8d5cb0

15  0x0000000113679688 in  (mso20 + 0x000000000005a688) 0x000070000c8d5ce0

16  0x000000011367959a in  (mso20 + 0x000000000005a59a) 0x000070000c8d5d50

17  0x0000000114608d86 in  (WLMKernel + 0x0000000000015d86) 0x000070000c8d5d70

18  0x00007fff601555fa in __dispatch_call_block_and_release + 0x0000000C (libdispatch.dylib + 0x00000000000095fa) 0x000070000c8d5da0

19  0x00007fff6014ddb8 in __dispatch_client_callout + 0x00000008 (libdispatch.dylib + 0x0000000000001db8) 0x000070000c8d5dc0

20  0x00007fff6015acc5 in __dispatch_queue_override_invoke + 0x00000370 (libdispatch.dylib + 0x000000000000ecc5) 0x000070000c8d5de0

21  0x00007fff6014f9a9 in __dispatch_root_queue_drain + 0x00000203 (libdispatch.dylib + 0x00000000000039a9) 0x000070000c8d5e50

22  0x00007fff6014f755 in __dispatch_worker_thread3 + 0x00000065 (libdispatch.dylib + 0x0000000000003755) 0x000070000c8d5ed0

23  0x00007fff6049f169 in __pthread_wqthread + 0x0000056B (libsystem_pthread.dylib + 0x0000000000003169) 0x000070000c8d5ee0

24  0x00007fff6049ebe9 in _start_wqthread + 0x0000000D (libsystem_pthread.dylib + 0x0000000000002be9) 0x000070000c8d5f50

x86_64 Thread State(64bit):

  __rax: 0x0000000002000131   __rbx: 0x0000000000000000   __rcx: 0x000070000c8d5458   __rdx:0x0000000000000000

  __rdi: 0x0000600000317c50   __rsi: 0x0000000100000100   __rbp: 0x000070000c8d54f0   __rsp:0x000070000c8d5458

  __r8: 0x0000000000000000    __r9: 0x0000000000000060    __r10: 0x0000000000000000   __r11:0x0000000000000202

  __r12: 0x0000600000317c50   __r13: 0x000070000c8d5478   __r14: 0x0000000000000001   __r15:0x000070000c8d6000

  __rip: 0x00007fff602d7a16   __rflags: 0x0000000000000202   __cs: 0x0000000000000007   __fs:0x0000000000000000

  __gs: 0x0000000000000000  

Thread 16 (0x75ff0):

#  1  0x00007fff602d7a16 in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x000000000001ca16) 0x0000000000000000

#  2  0x000000011254338d in  (mbukernel + 0x000000000003b38d) 0x0000000000000000

#  3  0x0000000112543460 in  (mbukernel + 0x000000000003b460) 0x000070000c958720

#  4  0x000000011460caf0 in  (WLMKernel + 0x0000000000019af0) 0x000070000c958750

#  5  0x0000000114603b31 in  (WLMKernel + 0x0000000000010b31) 0x000070000c958780

#  6  0x000000011460377b in  (WLMKernel + 0x000000000001077b) 0x000070000c958810

#  7  0x0000000114603693 in  (WLMKernel + 0x0000000000010693) 0x000070000c958860

#  8  0x000000011382264c in  (mso20 + 0x000000000020364c) 0x000070000c9588d0

#  9  0x000000011382253c in  (mso20 + 0x000000000020353c) 0x000070000c958910

10  0x0000000112e6978f in  (MicrosoftCSI + 0x000000000081b78f) 0x000070000c958b70

11  0x0000000113b6bc31 in  (mso30 + 0x00000000000c4c31) 0x000070000c958c30

12  0x0000000113b6c2a8 in  (mso30 + 0x00000000000c52a8) 0x000070000c958c70

13  0x0000000113b6c684 in  (mso30 + 0x00000000000c5684) 0x000070000c958c90

14  0x0000000113679cb9 in  (mso20 + 0x000000000005acb9) 0x000070000c958cb0

15  0x0000000113679688 in  (mso20 + 0x000000000005

Answer 1

¡Qué gusto encontrar tus consultas en nuestra Comunidad Microsoft! 

Este tipo de escenarios suelen presentarse por la corrupción de los ficheros del programa; por lo cual, es necesario la eliminación de dichos fichero con el fin de descartar que el mal funcionamiento se presente por esa causa; para ello, sigue las instrucciones de la nota técnica: Desinstalar Office para Mac.

De continuar el inconveniente, te invito a comunicarte con nuestros compañeros de soporte en tiempo real; por ello, ingresa en el siguiente enlace para ponerte en contacto por teléfono, para una asistencia más personalizada: Ponte en contacto con nosotros.

¡Compártame los resultados!