Envío, recepción y organización de correo electrónico en Outlook.com
Hello, thank you for reaching out to Microsoft Q&A.
Could you please check whether you're experiencing the same issue on a different device or browser?
- If you're connected to a VPN, turn it off and try signing in to Outlook.com.
- Clear your browsing history, cache, and cookies.
- Try connecting your device to a different Wi-Fi network, such as a mobile hotspot, and check if you can access your inbox.
- If you're using a browser, press the F5 key to refresh the page. You need to refresh the page (F5) and accept the form resending notification multiple times until it loads automatically. Once it does, click "next" and proceed without any issues.
- Additionally, try signing in through the Outlook app on your Windows PC to see if it works there.
Note: Browsers store temporary Internet files to help load pages faster. Clearing these files may resolve display issues. Make sure to back up important data like favorites before doing so to prevent data loss.
If you are still experiencing the same error, please sign in with your account using your recovery phone number or email.
That is, instead of entering your password after clearing your cache and cookies, select the 'sign in with a different option' on the password screen > Choose verification via phone number or email address > enter the OTP code and sign in.
Let me know if you still need more help.