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Microsoft Lync Server 2010 Resource Kit Tools 제공 도구 목록

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Microsoft Lync Server 2010 Resource Kit Tools에는 기존에 유용하게 활용되던  Snooper의 기능이 개선되었고, 추가적으로 Bandwidth 및 정책 관리를 위한 도구들이 추가 되었습니다. Lync를 관리하시기 위해서는 반드시 확인하셔야 되는 도구들입니다. ( 다운로드)

Tool Name

Description

ABSConfig

ABSConfig is an administrative tool that helps to customize Microsoft Lync Server 2010 communications software Address Book Service configuration.

Audio Extractor

Audio Extractor is a supporting tool for the Collect Logs feature. It allows you to collect Microsoft Lync 2010 communications software logs so that Microsoft can investigate audio, video, or connectivity issues that you may encounter. During log collection, the user can choose to add audio recording. Audio Extractor enables the user to extract the audio from the collected logs to verify the audio content. The extracted audio is a .wav file, which can be listened to by using applications such as Windows Media Player.

Bandwidth Policy Service Monitor

The Bandwidth Policy Service Monitor tool, which is part of the Microsoft Lync Server 2010 Resource Kit, allows administrators visibility into the state of each of the Microsoft Lync Server 2010 communications software Bandwidth Policy services that are defined in the topology. In addition, administrators can see real-time bandwidth usage for all the links that are defined in the Network configuration document.

Bandwidth Utilization Analyzer

The Bandwidth Utilization Analyzer tool is part of the Microsoft Lync Server 2010 Resource Kit. This tool is used to generate reports about bandwidth utilization across various WAN links in an enterprise as represented in the Network Configuration Setting.

Call Parkometer

Call Parkometer is a command-line application that provides easy access to the Call Park Server orbit database.

DBAnalyze

DBAnalyze enables you to gather analysis reports about the Lync Server 2010 database.

Error Log Replayer

For organizations that are subject to compliance regulations, the ErrorLogReplayer tool helps ensure that archiving and call detail recording (CDR) messages that failed to insert into the Archiving or CDR database are inserted into these databases. Administrators can use this tool to make sure all messages are archived in the Archiving and CDR databases for accurate tracking of usage information and call failure information.

Error String Display

The command-line tool, CSError.exe, helps troubleshoot event log errors that do not display any descriptive text. The tool attempts to map the error code to a description of the error. When possible, it prints the cause of the error and recommends a resolution.

LCSSync

The LCSSync tool helps to deploy Microsoft Lync Server 2010 communications software in a multi-forest environment. This tool is used to synchronize users and groups from different user forests as an Active Directory Domain Services contact object to a central forest where Lync Server 2010 is installed.

MsTurnPing

The MSTurnPing tool enables an administrator to check the status of the servers running the Lync Server Audio/Video Edge service and the Lync Server Audio/Video Authentication service and the servers that are running the Lync Server Bandwidth Policy Service (Authentication) and the Lync Server Bandwidth Policy Service (Core) in the topology.

Network Configuration Viewer

Network Configuration Viewer can be used by Microsoft Lync Server 2010 communications software administrators to view call admission control (CAC) network topology for an enterprise that is provisioned to allow real-time communication sessions, such as voice or video calls based on specified bandwidth capacity. Lync Server 2010 administrators define CAC policies, which are enforced by the Bandwidth Policy services that are installed with Lync Server 2010.

Response Group Agent Live

Response Group Agent Live is a Windows application that provides sign-in and sign-out functionality and some real-time information (such as group membership and current number of calls) to Response Group agents. It is meant to be an enhanced version of the Agent Groups page (accessible from Lync 2010).

Response Group Export-Import

Response Group Export-Import is a Windows PowerShell script that enhances the Microsoft Lync Server 2010 communications software Management Shell by adding two additional cmdlets to export the complete Response Group configuration from a given pool and import this configuration to another (or the same) pool.

SEFAUtil

SEFAUtil (secondary extension feature activation) is a command-line tool that enables Microsoft Lync Server 2010 communications software administrators and helpdesk agents to configure delegate-ringing and call-forwarding settings on behalf of a Lync Server 2010 user. The tool also allows administrators to query the call-routing settings that are published for a particular user.

Snooper

Snooper is a multi-purpose debugging tool for Microsoft Lync Server 2010 communications software. It parses server and client trace log files and makes protocol (for example, SIP and HTTP) messages and traces easier to read. It can also read call details and stored procedure execution reports for errors. In addition, Snooper can display reports about users, conferences, and conferencing servers (also known as multipoint control units or MCUs).

TopologyValidator

TopologyValidator is a test tool that helps validate the state of Microsoft Lync Server 2010 communications software topologies.

Watson Support Tool for Lync Phone Edition

Software applications sometimes ship with bugs. Intensive scenario, stress, and beta testing helps keep the occurrence of bugs to a reasonable minimum; but customers might still encounter bugs. It’s a reality of the software business. An obstacle to fixing bugs has always been the lack of statistics on the frequency and severity of customer incidents in the real world. Customers don't report every problem they encounter. When they do contact technical support, they rarely provide the details needed to trace the root cause of the problem. The Watson technology is built for crash reporting. It is a mechanism for customers to report issues and help Microsoft gain visibility and prioritize issues faced by customers.

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