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ICtiCallStateManager.CallItemEvent Event

Definition

Raised when a call item event is raised.

public:
 event EventHandler<Microsoft::Uii::Desktop::Cti::Core::CtiCoreEventArgs ^> ^ CallItemEvent;
event EventHandler<Microsoft.Uii.Desktop.Cti.Core.CtiCoreEventArgs> CallItemEvent;
member this.CallItemEvent : EventHandler<Microsoft.Uii.Desktop.Cti.Core.CtiCoreEventArgs> 
Event CallItemEvent As EventHandler(Of CtiCoreEventArgs) 

Event Type

Remarks

A Call Item Event could be an inbound chat event, email event, video event , etc. This will pass the vendor specific data to the upstream system to allow the call state manager to make a decision.

Applies to