Cómo: Encuesta remota del estado de las impresoras

2025-05-07

En cualquier momento en empresas medianas y grandes puede haber varias impresoras que no están trabajando debido a un atasco de papel o estar fuera de papel o alguna otra situación problemática. El amplio conjunto de propiedades de impresora expuestas en las API de Microsoft .NET Framework proporciona un medio para realizar una encuesta rápida de los estados de las impresoras.

Ejemplo

Los pasos principales para crear este tipo de utilidad son los siguientes.

Obtenga una lista de todos los servidores de impresión.
Recorra los servidores para consultar sus colas de impresión.
Dentro de cada repetición del ciclo del servidor, recorre todas las colas del servidor y lee cada propiedad que podría indicar que la cola no funciona en este momento.

El código siguiente es una serie de fragmentos de código. Por motivos de simplicidad, en este ejemplo se supone que hay una lista delimitada por CRLF de servidores de impresión. La variable fileOfPrintServers es un StreamReader objeto para este archivo. Dado que cada nombre de servidor está en su propia línea, cualquier llamada de ReadLine obtiene el siguiente nombre de servidor y mueve el StreamReadercursor al principio de la línea siguiente.

Dentro del bucle externo, el código crea un PrintServer objeto para el servidor de impresión más reciente y especifica que la aplicación debe tener derechos administrativos para el servidor.

Nota:

Si hay muchos servidores, puede mejorar el rendimiento mediante los PrintServer(String, String[], PrintSystemDesiredAccess) constructores que solo inicializan las propiedades que va a necesitar.

A continuación, el ejemplo usa GetPrintQueues para crear una colección de todas las colas del servidor y comienza a recorrerlas en bucle. Este bucle interno contiene una estructura de bifurcación correspondiente a las dos maneras de comprobar el estado de una impresora:

Puede leer las marcas de la QueueStatus propiedad que es de tipo PrintQueueStatus.
Puede leer cada propiedad pertinente, como IsOutOfPaper, y IsPaperJammed.

En este ejemplo se muestran ambos métodos, al usuario se le ha indicado previamente qué método debía usar y respondió con "y" si quería usar los indicadores de la propiedad QueueStatus. Consulte a continuación los detalles de los dos métodos.

Por último, los resultados se presentan al usuario.

// Survey queue status for every queue on every print server
System::String^ line;
System::String^ statusReport = "\n\nAny problem states are indicated below:\n\n";
while ((line = fileOfPrintServers->ReadLine()) != nullptr)
{
   System::Printing::PrintServer^ myPS = gcnew System::Printing::PrintServer(line, PrintSystemDesiredAccess::AdministrateServer);
   System::Printing::PrintQueueCollection^ myPrintQueues = myPS->GetPrintQueues();
   statusReport = statusReport + "\n" + line;
   for each (System::Printing::PrintQueue^ pq in myPrintQueues)
   {
      pq->Refresh();
      statusReport = statusReport + "\n\t" + pq->Name + ":";
      if (useAttributesResponse == "y")
      {
         TroubleSpotter::SpotTroubleUsingQueueAttributes(statusReport, pq);
         // TroubleSpotter class is defined in the complete example.
      } else
      {
         TroubleSpotter::SpotTroubleUsingProperties(statusReport, pq);
      }
   }
}
fileOfPrintServers->Close();
Console::WriteLine(statusReport);
Console::WriteLine("\nPress Return to continue.");
Console::ReadLine();

// Survey queue status for every queue on every print server
String line;
String statusReport = "\n\nAny problem states are indicated below:\n\n";
while ((line = fileOfPrintServers.ReadLine()) != null)
 {
     PrintServer myPS = new PrintServer(line, PrintSystemDesiredAccess.AdministrateServer);
     PrintQueueCollection myPrintQueues = myPS.GetPrintQueues();
     statusReport = statusReport + "\n" + line;
     foreach (PrintQueue pq in myPrintQueues)
     {
         pq.Refresh();
         statusReport = statusReport + "\n\t" + pq.Name + ":";
         if (useAttributesResponse == "y")
         {
             TroubleSpotter.SpotTroubleUsingQueueAttributes(ref statusReport, pq);
             // TroubleSpotter class is defined in the complete example.
         }
         else
         {
             TroubleSpotter.SpotTroubleUsingProperties(ref statusReport, pq);
         }
     }// end for each print queue
 }// end while list of print servers is not yet exhausted

fileOfPrintServers.Close();
Console.WriteLine(statusReport);
Console.WriteLine("\nPress Return to continue.");
Console.ReadLine();

' Survey queue status for every queue on every print server
Dim line As String
Dim statusReport As String = vbLf & vbLf & "Any problem states are indicated below:" & vbLf & vbLf
line = fileOfPrintServers.ReadLine()
Do While line IsNot Nothing
     Dim myPS As New PrintServer(line, PrintSystemDesiredAccess.AdministrateServer)
     Dim myPrintQueues As PrintQueueCollection = myPS.GetPrintQueues()
     statusReport = statusReport & vbLf & line
     For Each pq As PrintQueue In myPrintQueues
         pq.Refresh()
         statusReport = statusReport & vbLf & vbTab & pq.Name & ":"
         If useAttributesResponse = "y" Then
             TroubleSpotter.SpotTroubleUsingQueueAttributes(statusReport, pq)
             ' TroubleSpotter class is defined in the complete example.
         Else
             TroubleSpotter.SpotTroubleUsingProperties(statusReport, pq)
         End If

     Next pq ' end for each print queue

    line = fileOfPrintServers.ReadLine()
Loop ' end while list of print servers is not yet exhausted

fileOfPrintServers.Close()
Console.WriteLine(statusReport)
Console.WriteLine(vbLf & "Press Return to continue.")
Console.ReadLine()

Para comprobar el estado de la impresora mediante las marcas de la QueueStatus propiedad, compruebe cada marca pertinente para ver si está establecida. La manera estándar de ver si un bit se establece en un conjunto de marcas de bits es realizar una operación AND lógica con el conjunto de marcas como un operando y la propia marca como la otra. Dado que el propio indicador tiene solo un bit activado, el resultado del AND lógico es que, como mucho, se activa ese mismo bit. Para averiguar si es o no, simplemente compare el resultado del AND lógico con la propia bandera. Para obtener más información, vea PrintQueueStatus, el operador & (Referencia de C#) y FlagsAttribute.

Para cada atributo cuyo bit se establece, el código agrega un aviso al informe final que se presentará al usuario. (El método ReportAvailabilityAtThisTime al final del código se describe a continuación).

internal: 
   // Check for possible trouble states of a printer using the flags of the QueueStatus property
   static void SpotTroubleUsingQueueAttributes (System::String^% statusReport, System::Printing::PrintQueue^ pq) 
   {
      if ((pq->QueueStatus & PrintQueueStatus::PaperProblem) == PrintQueueStatus::PaperProblem)
      {
         statusReport = statusReport + "Has a paper problem. ";
      }
      if ((pq->QueueStatus & PrintQueueStatus::NoToner) == PrintQueueStatus::NoToner)
      {
         statusReport = statusReport + "Is out of toner. ";
      }
      if ((pq->QueueStatus & PrintQueueStatus::DoorOpen) == PrintQueueStatus::DoorOpen)
      {
         statusReport = statusReport + "Has an open door. ";
      }
      if ((pq->QueueStatus & PrintQueueStatus::Error) == PrintQueueStatus::Error)
      {
         statusReport = statusReport + "Is in an error state. ";
      }
      if ((pq->QueueStatus & PrintQueueStatus::NotAvailable) == PrintQueueStatus::NotAvailable)
      {
         statusReport = statusReport + "Is not available. ";
      }
      if ((pq->QueueStatus & PrintQueueStatus::Offline) == PrintQueueStatus::Offline)
      {
         statusReport = statusReport + "Is off line. ";
      }
      if ((pq->QueueStatus & PrintQueueStatus::OutOfMemory) == PrintQueueStatus::OutOfMemory)
      {
         statusReport = statusReport + "Is out of memory. ";
      }
      if ((pq->QueueStatus & PrintQueueStatus::PaperOut) == PrintQueueStatus::PaperOut)
      {
         statusReport = statusReport + "Is out of paper. ";
      }
      if ((pq->QueueStatus & PrintQueueStatus::OutputBinFull) == PrintQueueStatus::OutputBinFull)
      {
         statusReport = statusReport + "Has a full output bin. ";
      }
      if ((pq->QueueStatus & PrintQueueStatus::PaperJam) == PrintQueueStatus::PaperJam)
      {
         statusReport = statusReport + "Has a paper jam. ";
      }
      if ((pq->QueueStatus & PrintQueueStatus::Paused) == PrintQueueStatus::Paused)
      {
         statusReport = statusReport + "Is paused. ";
      }
      if ((pq->QueueStatus & PrintQueueStatus::TonerLow) == PrintQueueStatus::TonerLow)
      {
         statusReport = statusReport + "Is low on toner. ";
      }
      if ((pq->QueueStatus & PrintQueueStatus::UserIntervention) == PrintQueueStatus::UserIntervention)
      {
         statusReport = statusReport + "Needs user intervention. ";
      }

      // Check if queue is even available at this time of day
      // The method below is defined in the complete example.
      ReportAvailabilityAtThisTime(statusReport, pq);
   };

// Check for possible trouble states of a printer using the flags of the QueueStatus property
internal static void SpotTroubleUsingQueueAttributes(ref String statusReport, PrintQueue pq)
{
    if ((pq.QueueStatus & PrintQueueStatus.PaperProblem) == PrintQueueStatus.PaperProblem)
    {
        statusReport = statusReport + "Has a paper problem. ";
    }
    if ((pq.QueueStatus & PrintQueueStatus.NoToner) == PrintQueueStatus.NoToner)
    {
        statusReport = statusReport + "Is out of toner. ";
    }
    if ((pq.QueueStatus & PrintQueueStatus.DoorOpen) == PrintQueueStatus.DoorOpen)
    {
        statusReport = statusReport + "Has an open door. ";
    }
    if ((pq.QueueStatus & PrintQueueStatus.Error) == PrintQueueStatus.Error)
    {
        statusReport = statusReport + "Is in an error state. ";
    }
    if ((pq.QueueStatus & PrintQueueStatus.NotAvailable) == PrintQueueStatus.NotAvailable)
    {
        statusReport = statusReport + "Is not available. ";
    }
    if ((pq.QueueStatus & PrintQueueStatus.Offline) == PrintQueueStatus.Offline)
    {
        statusReport = statusReport + "Is off line. ";
    }
    if ((pq.QueueStatus & PrintQueueStatus.OutOfMemory) == PrintQueueStatus.OutOfMemory)
    {
        statusReport = statusReport + "Is out of memory. ";
    }
    if ((pq.QueueStatus & PrintQueueStatus.PaperOut) == PrintQueueStatus.PaperOut)
    {
        statusReport = statusReport + "Is out of paper. ";
    }
    if ((pq.QueueStatus & PrintQueueStatus.OutputBinFull) == PrintQueueStatus.OutputBinFull)
    {
        statusReport = statusReport + "Has a full output bin. ";
    }
    if ((pq.QueueStatus & PrintQueueStatus.PaperJam) == PrintQueueStatus.PaperJam)
    {
        statusReport = statusReport + "Has a paper jam. ";
    }
    if ((pq.QueueStatus & PrintQueueStatus.Paused) == PrintQueueStatus.Paused)
    {
        statusReport = statusReport + "Is paused. ";
    }
    if ((pq.QueueStatus & PrintQueueStatus.TonerLow) == PrintQueueStatus.TonerLow)
    {
        statusReport = statusReport + "Is low on toner. ";
    }
    if ((pq.QueueStatus & PrintQueueStatus.UserIntervention) == PrintQueueStatus.UserIntervention)
    {
        statusReport = statusReport + "Needs user intervention. ";
    }

    // Check if queue is even available at this time of day
    // The method below is defined in the complete example.
    ReportAvailabilityAtThisTime(ref statusReport, pq);
}

' Check for possible trouble states of a printer using the flags of the QueueStatus property
Friend Shared Sub SpotTroubleUsingQueueAttributes(ByRef statusReport As String, ByVal pq As PrintQueue)
    If (pq.QueueStatus And PrintQueueStatus.PaperProblem) = PrintQueueStatus.PaperProblem Then
        statusReport = statusReport & "Has a paper problem. "
    End If
    If (pq.QueueStatus And PrintQueueStatus.NoToner) = PrintQueueStatus.NoToner Then
        statusReport = statusReport & "Is out of toner. "
    End If
    If (pq.QueueStatus And PrintQueueStatus.DoorOpen) = PrintQueueStatus.DoorOpen Then
        statusReport = statusReport & "Has an open door. "
    End If
    If (pq.QueueStatus And PrintQueueStatus.Error) = PrintQueueStatus.Error Then
        statusReport = statusReport & "Is in an error state. "
    End If
    If (pq.QueueStatus And PrintQueueStatus.NotAvailable) = PrintQueueStatus.NotAvailable Then
        statusReport = statusReport & "Is not available. "
    End If
    If (pq.QueueStatus And PrintQueueStatus.Offline) = PrintQueueStatus.Offline Then
        statusReport = statusReport & "Is off line. "
    End If
    If (pq.QueueStatus And PrintQueueStatus.OutOfMemory) = PrintQueueStatus.OutOfMemory Then
        statusReport = statusReport & "Is out of memory. "
    End If
    If (pq.QueueStatus And PrintQueueStatus.PaperOut) = PrintQueueStatus.PaperOut Then
        statusReport = statusReport & "Is out of paper. "
    End If
    If (pq.QueueStatus And PrintQueueStatus.OutputBinFull) = PrintQueueStatus.OutputBinFull Then
        statusReport = statusReport & "Has a full output bin. "
    End If
    If (pq.QueueStatus And PrintQueueStatus.PaperJam) = PrintQueueStatus.PaperJam Then
        statusReport = statusReport & "Has a paper jam. "
    End If
    If (pq.QueueStatus And PrintQueueStatus.Paused) = PrintQueueStatus.Paused Then
        statusReport = statusReport & "Is paused. "
    End If
    If (pq.QueueStatus And PrintQueueStatus.TonerLow) = PrintQueueStatus.TonerLow Then
        statusReport = statusReport & "Is low on toner. "
    End If
    If (pq.QueueStatus And PrintQueueStatus.UserIntervention) = PrintQueueStatus.UserIntervention Then
        statusReport = statusReport & "Needs user intervention. "
    End If

    ' Check if queue is even available at this time of day
    ' The method below is defined in the complete example.
    ReportAvailabilityAtThisTime(statusReport, pq)
End Sub

Para comprobar el estado de la impresora mediante cada propiedad, basta con leer cada propiedad y agregar una nota al informe final que se presentará al usuario si la propiedad es true. (El método ReportAvailabilityAtThisTime al final del código se describe a continuación).

internal: 
   // Check for possible trouble states of a printer using its properties
   static void SpotTroubleUsingProperties (System::String^% statusReport, System::Printing::PrintQueue^ pq) 
   {
      if (pq->HasPaperProblem)
      {
         statusReport = statusReport + "Has a paper problem. ";
      }
      if (!(pq->HasToner))
      {
         statusReport = statusReport + "Is out of toner. ";
      }
      if (pq->IsDoorOpened)
      {
         statusReport = statusReport + "Has an open door. ";
      }
      if (pq->IsInError)
      {
         statusReport = statusReport + "Is in an error state. ";
      }
      if (pq->IsNotAvailable)
      {
         statusReport = statusReport + "Is not available. ";
      }
      if (pq->IsOffline)
      {
         statusReport = statusReport + "Is off line. ";
      }
      if (pq->IsOutOfMemory)
      {
         statusReport = statusReport + "Is out of memory. ";
      }
      if (pq->IsOutOfPaper)
      {
         statusReport = statusReport + "Is out of paper. ";
      }
      if (pq->IsOutputBinFull)
      {
         statusReport = statusReport + "Has a full output bin. ";
      }
      if (pq->IsPaperJammed)
      {
         statusReport = statusReport + "Has a paper jam. ";
      }
      if (pq->IsPaused)
      {
         statusReport = statusReport + "Is paused. ";
      }
      if (pq->IsTonerLow)
      {
         statusReport = statusReport + "Is low on toner. ";
      }
      if (pq->NeedUserIntervention)
      {
         statusReport = statusReport + "Needs user intervention. ";
      }

      // Check if queue is even available at this time of day
      // The following method is defined in the complete example.
      ReportAvailabilityAtThisTime(statusReport, pq);
   };

// Check for possible trouble states of a printer using its properties
internal static void SpotTroubleUsingProperties(ref String statusReport, PrintQueue pq)
{
    if (pq.HasPaperProblem)
    {
        statusReport = statusReport + "Has a paper problem. ";
    }
    if (!(pq.HasToner))
    {
        statusReport = statusReport + "Is out of toner. ";
    }
    if (pq.IsDoorOpened)
    {
        statusReport = statusReport + "Has an open door. ";
    }
    if (pq.IsInError)
    {
        statusReport = statusReport + "Is in an error state. ";
    }
    if (pq.IsNotAvailable)
    {
        statusReport = statusReport + "Is not available. ";
    }
    if (pq.IsOffline)
    {
        statusReport = statusReport + "Is off line. ";
    }
    if (pq.IsOutOfMemory)
    {
        statusReport = statusReport + "Is out of memory. ";
    }
    if (pq.IsOutOfPaper)
    {
        statusReport = statusReport + "Is out of paper. ";
    }
    if (pq.IsOutputBinFull)
    {
        statusReport = statusReport + "Has a full output bin. ";
    }
    if (pq.IsPaperJammed)
    {
        statusReport = statusReport + "Has a paper jam. ";
    }
    if (pq.IsPaused)
    {
        statusReport = statusReport + "Is paused. ";
    }
    if (pq.IsTonerLow)
    {
        statusReport = statusReport + "Is low on toner. ";
    }
    if (pq.NeedUserIntervention)
    {
        statusReport = statusReport + "Needs user intervention. ";
    }

    // Check if queue is even available at this time of day
    // The following method is defined in the complete example.
    ReportAvailabilityAtThisTime(ref statusReport, pq);
}//end SpotTroubleUsingProperties

' Check for possible trouble states of a printer using its properties
Friend Shared Sub SpotTroubleUsingProperties(ByRef statusReport As String, ByVal pq As PrintQueue)
    If pq.HasPaperProblem Then
        statusReport = statusReport & "Has a paper problem. "
    End If
    If Not(pq.HasToner) Then
        statusReport = statusReport & "Is out of toner. "
    End If
    If pq.IsDoorOpened Then
        statusReport = statusReport & "Has an open door. "
    End If
    If pq.IsInError Then
        statusReport = statusReport & "Is in an error state. "
    End If
    If pq.IsNotAvailable Then
        statusReport = statusReport & "Is not available. "
    End If
    If pq.IsOffline Then
        statusReport = statusReport & "Is off line. "
    End If
    If pq.IsOutOfMemory Then
        statusReport = statusReport & "Is out of memory. "
    End If
    If pq.IsOutOfPaper Then
        statusReport = statusReport & "Is out of paper. "
    End If
    If pq.IsOutputBinFull Then
        statusReport = statusReport & "Has a full output bin. "
    End If
    If pq.IsPaperJammed Then
        statusReport = statusReport & "Has a paper jam. "
    End If
    If pq.IsPaused Then
        statusReport = statusReport & "Is paused. "
    End If
    If pq.IsTonerLow Then
        statusReport = statusReport & "Is low on toner. "
    End If
    If pq.NeedUserIntervention Then
        statusReport = statusReport & "Needs user intervention. "
    End If

    ' Check if queue is even available at this time of day
    ' The following method is defined in the complete example.
    ReportAvailabilityAtThisTime(statusReport, pq)

End Sub

El método ReportAvailabilityAtThisTime se creó en caso de que necesite determinar si la cola está disponible en la hora actual del día.

El método no hará nada si las StartTimeOfDay propiedades y UntilTimeOfDay son iguales, porque en ese caso la impresora está disponible en todo momento. Si estos son diferentes, el método obtiene la hora actual, que luego debe convertirse en minutos totales pasados de la medianoche porque las propiedades StartTimeOfDay y UntilTimeOfDay son Int32s que representan minutos después de la medianoche, no objetos DateTime. Por último, el método comprueba si la hora actual está entre la "hora de inicio" y "hasta".

private: 
   static void ReportAvailabilityAtThisTime (System::String^% statusReport, System::Printing::PrintQueue^ pq) 
   {
      if (pq->StartTimeOfDay != pq->UntilTimeOfDay)
      {
         System::DateTime utcNow = DateTime::UtcNow;
         System::Int32 utcNowAsMinutesAfterMidnight = (utcNow.TimeOfDay.Hours * 60) + utcNow.TimeOfDay.Minutes;

         // If now is not within the range of available times . . .
         if (!((pq->StartTimeOfDay < utcNowAsMinutesAfterMidnight) && (utcNowAsMinutesAfterMidnight < pq->UntilTimeOfDay)))
         {
            statusReport = statusReport + " Is not available at this time of day. ";
         }
      }
   };

private static void ReportAvailabilityAtThisTime(ref String statusReport, PrintQueue pq)
{
    if (pq.StartTimeOfDay != pq.UntilTimeOfDay) // If the printer is not available 24 hours a day
    {
DateTime utcNow = DateTime.UtcNow;
Int32 utcNowAsMinutesAfterMidnight = (utcNow.TimeOfDay.Hours * 60) + utcNow.TimeOfDay.Minutes;

        // If now is not within the range of available times . . .
        if (!((pq.StartTimeOfDay < utcNowAsMinutesAfterMidnight)
           &&
           (utcNowAsMinutesAfterMidnight < pq.UntilTimeOfDay)))
        {
            statusReport = statusReport + " Is not available at this time of day. ";
        }
    }
}

Private Shared Sub ReportAvailabilityAtThisTime(ByRef statusReport As String, ByVal pq As PrintQueue)
    If pq.StartTimeOfDay <> pq.UntilTimeOfDay Then ' If the printer is not available 24 hours a day
Dim utcNow As Date = Date.UtcNow
Dim utcNowAsMinutesAfterMidnight As Int32 = (utcNow.TimeOfDay.Hours * 60) + utcNow.TimeOfDay.Minutes

        ' If now is not within the range of available times . . .
        If Not((pq.StartTimeOfDay < utcNowAsMinutesAfterMidnight) AndAlso (utcNowAsMinutesAfterMidnight < pq.UntilTimeOfDay)) Then
            statusReport = statusReport & " Is not available at this time of day. "
        End If
    End If
End Sub

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Cómo: Encuesta remota del estado de las impresoras

Ejemplo

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