Test-IRMConfiguration se produce un error: no se pudo adquirir una licencia de uso

  • Artículo
  • Se aplica a:
    Exchange Server 2010 Enterprise, Exchange Server 2010 Standard

Número de KB original: 2805976

Síntomas

Al configurar Active Directory Rights Management Service (AD-RMS) con Microsoft Exchange Server 2010, es posible que reciba el siguiente error cuando se ejecute Test-IRMConfiguration en el Shell de administración de Exchange (EMS).

Results : Checking Exchange Server ...
 - PASS: Exchange Server is running in Enterprise.
 Loading IRM configuration ...
 - PASS: IRM configuration loaded successfully.
 Retrieving RMS Certification Uri ...
 - PASS: RMS Certification Uri: https://rms.Domain.com/_wmcs/certification.
 Verifying RMS version for https://rms.Domain.com/_wmcs/certification ...
 - PASS: RMS Version verified successfully.
 Retrieving RMS Publishing Uri ...
 - PASS: RMS Publishing Uri: https://rms.Domain.com/_wmcs/licensing.
 Acquiring Rights Account Certificate (RAC) and Client Licensor Certificate (CLC)...
 - PASS: RAC and CLC acquired.
 Acquiring RMS Templates ...
 - PASS: RMS Templates acquired.
 Retrieving RMS Licensing Uri ...
 - PASS: RMS Licensing Uri: https://rms.Domain.com/_wmcs/licensing.
 Verifying RMS version for https://rms.Domain.com/_wmcs/licensing ...
 - PASS: RMS Version verified successfully.
 Creating Publishing License ...
 - PASS: Publishing License created.
 Acquiring Prelicense for 'User@Domain.com' from RMS Licensing Uri (https://rmc.Domain.com/_wmcs/licensing)...
 - PASS: Prelicense acquired.
 Acquiring Use License from RMS Licensing Uri (https://rms.Domain.com/_wmcs/licensing)...
 - FAIL: Failed to acquire a use license. This failure may cause features such as Transport Decryption, Jo
 urnal Report Decryption, IRM in OWA, IRM in EAS and IRM Search to not work. Please make sure that the account
 "FederatedEmail.4c1f4d8b-8179-4148-93bf-00a95fa1e042" representing the Exchange Servers Group is granted sup
 er user privileges on the Active Directory Rights Management Services server. For detailed instructions, see
 "Add the Federated Delivery Mailbox to the AD RMS Super Users Group" at https://go.microsoft.com/fwlink/?linkid=193400.

Causa

Este problema puede producirse si federatedEmail.4c1f4d8b-8179-4148-93bf-00a95fa1e042 se ha eliminado y vuelto a crear. Después de volver a configurar el grupo de superusuarios de AD-RMS, se seguirá produciendo el error anterior.

Solución

En exchange server, siga estos pasos:

  1. Desactive IRM.

    Set-IRMConfiguration -InternalLicensingEnabled $false

  2. Realice una copia de seguridad y elimine los directorios en C:\ProgramData\Microsoft\DRM\Server.

    Nota:

    La carpeta Servidor es una carpeta del sistema oculta y tendrá que anular la selección de ocultar los archivos del sistema operativo protegido para ver la carpeta.

  3. Reiniciar.

  4. Habilite IRM.

    Set-IRMConfiguration -InternalLicensingEnabled $true

  5. Pruebe IRM.

    Test-IRMConfiguration -sender [user@domain.com]

Más información

Exchange usará el antiguo GIC de la cuenta de FederatedEmail eliminada. Después de quitar los archivos en la carpeta Servidor, el nuevo GIC solo contendrá la cuenta del sistema local de los servidores exchange.

El servidor exchange debe reiniciarse para que el nuevo GIC funcione correctamente con la cuenta federatedEmail.